Customer Service Representative

Responsibilities:

Support users on our sports betting platform. Handling customer inquiries Resolving betting and payment issues Ensuring a compliant and responsible gaming experience in line with Nigerian regulations.

Requirements:

OND / HND / B.Sc. in any discipline Minimum of 2 years of experience in customer service (sports betting preferred) Familiarity with CRM tools such as Zoho or similar tools Good understanding of sports betting fundamentals Excellent communication skills Willingness to work shifts, weekends, and match days. Willing to work in person. Can make use of live chat, phone, email, WhatsApp, and social media to respond to customer inquiries