Senior Solution Analyst

Examine and evaluate current systems and business processes to identify gaps and improvement opportunities.

Elicit, analyze, and document business & system requirements (BRD/FSD/SRS/Use Case) from stakeholders, including management-level users.

Document system interfaces, technical specifications, and data flow/ERD for proposed solutions.

Lead, guide, and review the work of junior/associate analysts within the team, including mentoring and quality control of deliverables.

Translate business requirements into solution design and provide recommendations on architecture/approach in collaboration with IT and business teams.

Collaborate cross-functionally with internal teams (development, QA, infrastructure, business units) to design and deliver end-to-end solutions.

Design and oversee comprehensive testing programs, including coordinating and signing off User Acceptance Testing (UAT).

Train users on new applications, prepare training materials, and provide post-implementation support.

Conduct vendor evaluation and comparison (cost- benefit analysis, risk assessment) and provide recommendations to management.

Support change management activities and assess risks/impacts of proposed solutions on existing systems and business operations.

Prepare and present solution proposals, progress reports, or business cases to management/stakeholders.

Bachelor’s Degree in Computer Science / Information System / Computerized Accounting with GPA > 3.00

Minimum 3-5 years of experience as a Business Analyst / System Analyst / Solution Analyst, with prior experience leading or mentoring team members

Technical Skills:

Strong command of SQL (advanced querying, performance/query optimization), not just basic statements

Solid understanding of database design concepts and techniques, able to produce ERD and data modeling documentation

Familiar with SDLC methodologies (Agile/Scrum and/or Waterfall) and standard tools (e.g., JIRA, Confluence, Visio, or Enterprise Architect)

Understand transaction and reporting flows; able to prototype transactions/reports using MS Excel or similar tools

Able to produce complete application/solution design documentation (BRD, FSD, SRS, Use Case, technical specs)

Soft Skills:

Excellent analytical and problem-solving skills

Strong communication and presentation skills, with proven ability to manage stakeholders across technical and business functions

Leadership skills , able to guide, coach, and review the work of junior analysts

Good business acumen and ability to translate business needs into technical solutions