Internal Sales Agent, Broker

Accountabilities: The Internal Sales Agent, Broker will engage with prospective and existing customers to promote healthcare products, understand their needs, and guide them toward appropriate solutions. This role requires strong sales execution, customer service skills, and the ability to consistently achieve performance goals while maintaining compliance standards.

Conduct inbound and outbound sales calls with prospects and existing members to promote and sell healthcare plan products.

Perform customer needs assessments to understand individual requirements and recommend suitable solutions.

Build rapport with customers, address concerns, overcome objections, and successfully close sales opportunities.

Manage lead follow-up activities and identify additional opportunities to support sales growth.

Accurately record customer interactions, sales activities, and transactions using CRM systems.

Meet or exceed established sales goals, call volume targets, and performance metrics.

Provide a high-quality customer experience throughout the sales process.

Collaborate with internal teams to improve customer journeys and support business objectives.

Maintain compliance with organizational policies, procedures, and healthcare regulations.

Adapt to changing priorities and contribute to a high-performing sales environment.

Requirements:

The ideal candidate is a results-oriented sales professional with strong communication skills, customer focus, and experience working in a performance-driven environment. The successful candidate should be comfortable managing high call volumes, building trust with customers, and working independently in a remote setting.

Active health insurance license required.

Proven experience in telesales, telemarketing, insurance sales, or high-volume customer service environments.

Strong verbal communication, negotiation, and interpersonal skills.

Ability to build customer relationships and effectively identify and address customer needs.

Resilient, self-motivated, and comfortable working toward measurable sales goals.

Experience using CRM platforms and Microsoft Office tools.

Ability to work scheduled shifts between 8:00 AM and 8:00 PM local time, including weekends.

Availability for overtime and weekend work during peak sales periods.

Professional home office setup with a quiet, dedicated, and distraction-free workspace.

Strong organizational skills and ability to manage multiple priorities.

Healthcare or telecommunications sales experience is preferred.

Bilingual or multilingual communication skills are highly desirable.

Familiarity with sales KPIs and performance tracking is a plus.

Benefits:

Competitive annual salary range of $40,600 - $55,800.

Commission-based incentive opportunities tied to individual and business performance.

Medical, dental, and vision coverage.

401(k) retirement savings plan.

Paid time off, company holidays, and paid parental and caregiver leave.

Short-term and long-term disability coverage.

Life insurance and additional wellness resources.

Fully remote work opportunity with support for home office requirements.

Opportunity to develop sales expertise within the healthcare industry.

Supportive environment focused on improving customer experiences.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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