Sales Coordinator

Responsibilities:

Coordinate daily sales operations and customer order processing. Coordinate real-time incoming delivery orders originating from the J-Six2u direct channels, online ordering portal, and external aggregators like Chowdeck and Glovo. Supervises the flow of customer orders from receipt to fulfillment. Assign delivery routes efficiently to internal dispatch riders to optimize cost of delivery. Liaise with the restaurant supervisor, dispatch team, and cashiers to ensure timely order delivery. Collaborates daily with outlet accountants to reconcile POS terminal slips, cash on delivery payments, and digital receipts. Coordinate with kitchen production and supervisors using Product Transfer Notes (PTNs) to verify that packaged delivery meals match order tickets and meet brand presentation standards. Monitor product availability and communicate replenishment requirements. Maintain accurate sales records and prepare daily, weekly, and monthly sales reports. Resolve customer enquiries and complaints promptly while maintaining excellent customer service. Ensure compliance with company operational procedures and service standards. Coordinate with other departments to improve operational efficiency. Monitor sales performance and recommend improvement initiatives. Support management in implementing sales and operational strategies.

Requirements: Possess an HND or BSc in Administration, Marketing, Hospitality Management, or related disciplines with 2- 3 years of experience in QSR operations, Logistics management, or Customer service coordination. Capacity to maintain composure and coordinate dispatch operations; ability to work effectively under pressure during peak periods Functional Literacy in digital POS backend systems, delivery tracker apps, basic Excel data entry, and instant messaging group management. Only candidates living around the Ijora axis will be considered for this role.

Remuneration: NGN  100,000 monthly.