Associate Project Lead
Lead
Your tasks
Account Management
- Oversee key SMB partner accounts and cultivate long-term, trust-based relationships
- Consult with partners to assess their needs and articulate the benefits of the partnership
- Drive partner growth and revenue through targeted promotions and expansion initiatives
- Assess partner business requirements and tailor product solutions accordingly
- Suggest suitable company products and services to enhance partnership value
- Assist with collections activities to maintain compliance standards
- Ensure account records are accurate, complete, and regularly updated
- Keep up to date with product knowledge, service offerings, and market developments
- Research industry trends and gather competitive insights
- Champion the client's interests to enhance their overall partnership experience
Client Management
- Attend and contribute to meetings involving clients and merchant partners
- Act as the point of contact between clients and merchant partners for project-related matters
- Compile and deliver reports as required by clients
- Perform on-site visits regularly to oversee day-to-day operations
Requirements
- Bachelor's degree in Business, Marketing, or any related field
- 1 to 2 years of experience supervising* or leading a team of at least 5 people
- Proven skills in sales, account management, and client relationship building
- Excellent communication and people management skills
- Has strong problem-solving, analytical thinking, and reporting abilities
- Able to build good relationships and work well with clients and team members
- Willing to work onsite and conduct regular fieldwork
- Earn up to 15-25k monthly performance incentives