Assistant Manager (Restaurant)

Job Responsibilities for Position: Assistant Manager (Restaurant)

• Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
• Supervise, guide and train restaurant service staff.
• Manage staff deployment, duty rosters and daily operational arrangements.
• Ensure high standards of customer service, food presentation and restaurant cleanliness.
• Handle customer enquiries, feedback and service recovery.
• Coordinate with kitchen and service teams to ensure timely service.
• Monitor stock levels, inventory and operational requirements.
• Ensure compliance with restaurant SOPs, hygiene and food safety standards.
• Support management in improving service standards and operational efficiency.

Job Requirements

• Previous experience in restaurant operations or a supervisory role preferred.
• Strong leadership, communication and problem-solving skills.
• Able to work independently and handle operational challenges.
• Customer-oriented with a positive working attitude.
• Proficiency in spoken, reading and written English and Chinese is required for communication with English- and Chinese-speaking customers and staff, and for handling operational documents in both languages.
• Able to work shifts, weekends and public holidays.