DevSecOps / Platform Operations Tech Lead

Job Overview We are looking for an experienced DevSecOps / Platform Operations Tech Lead to lead Day 2 operations for enterprise data and AI platforms running on Red Hat OpenShift Container Platform (OCP) within a government data centre environment. The successful candidate will act as the primary technical authority for ongoing platform operations, leading a team of technical consultants while ensuring platform stability, security, availability and SLA performance. The role requires strong hands-on OpenShift expertise, IT service management experience, technical leadership and client-facing communication. Key Responsibilities Lead and oversee Day 2 operations for Red Hat OpenShift-based platforms, ensuring platform stability, availability and performance. Act as the primary technical escalation point for incidents, problems, service requests and change requests . Manage and coordinate CVE vulnerability remediation, patching cycles and platform upgrades . Establish and maintain operational runbooks, playbooks and SOPs . Identify and resolve technical debt, performance bottlenecks and operational risks. Oversee user onboarding, offboarding, access provisioning and deprovisioning in accordance with IAM and security requirements. Lead, mentor and develop a team of operations consultants / engineers. Manage team workload across incidents, service requests, change requests, patching and proactive maintenance activities. Coordinate with project delivery teams to ensure smooth transition of new solutions into steady-state operations. Work with technology partners and vendors on product lifecycle, platform upgrades, EOS risks and security/compliance issues. Prepare and present operational health reports, incident post-mortems and service review materials to client stakeholders. Ensure operational changes comply with governance, change-management and security requirements. Requirements Minimum 5 years of relevant experience in technology operations, platform engineering, DevSecOps, cloud/platform support or technical consulting. Strong hands-on experience with Red Hat OpenShift Container Platform (OCP) , including:Cluster managementWorkload deploymentPlatform patchingPlatform upgradesDay 2 operations Red Hat OpenShift certification or equivalent OCP certification. Demonstrated experience leading technical consultants, platform engineers or operations teams. Strong understanding of ITSM , including:Incident ManagementProblem ManagementChange ManagementService Request Management Experience managing CVE vulnerability assessments, patch planning and platform upgrades . Strong troubleshooting and root-cause-analysis skills. Strong client-facing communication and stakeholder-management abilities. Registration No.: R25156061 EA No.: 11C3373