Quality Control Supervisor

Responsibilities:

1. Quality Management System

• Implement, monitor, and improve Quality Control systems in compliance with GMP, HACCP, and Food Safety standards.
• Develop and maintain SOPs, Work Instructions, and quality documentation.
• Ensure readiness for internal and external audits.
• Monitor hygiene and sanitation standards across production areas.

1. Raw Material & Production Control

• Approve and inspect incoming raw materials (flour, eggs, butter, chocolate, fillings, etc.).
• Conduct in-process quality control during production.

Inspect and approve finished goods before release.

• Monitor product quality attributes such as taste, texture, appearance, weight, and packaging integrity.
• Identify and manage quality issues such as texture inconsistency, contamination risk, or chocolate bloom.

1. Problem Solving & Continuous Improvement

• Conduct Root Cause Analysis for quality issues and customer complaints.
• Implement Corrective and Preventive Actions (CAPA).
• Work closely with Production and R&D to improve product quality and reduce defects.

1. Team Management

• Lead and supervise the QC team.
• Plan manpower allocation and quality inspection schedules.
• Provide training to staff on food safety, hygiene, and quality awareness.

1. Documentation & Reporting

• Prepare daily, weekly, and monthly quality reports.
• Maintain COA, product specifications, and batch records.
• Coordinate with Production, Warehouse, Procurement, and R&D departments.

Qualifications:

1. Bachelor’s degree in Food Science, Food Technology, or related field.
2. Minimum 5 years of experience in QC/QA within the food manufacturing industry.
3. Experience in bakery or chocolate production is highly preferred.
4. Strong knowledge of GMP, HACCP, ISO 22000, or other relevant food safety standards.
5. Leadership and team management experience.
6. Strong analytical and problem-solving skills.
7. Good communication skills in Thai and English.