Digital Learning Content Specialist - Contract Position

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are looking for a detail-oriented and creative Digital Learning Content Specialist to support the creation and enhancement of high-quality digital learning experiences and internal communications.

This role places a strong emphasis on visual design and content creation, including supporting the layout, design, and ongoing improvement of our weekly sales newsletter, DigiKnow! (distributed every Thursday). The successful candidate will help ensure that both learning content and internal communications are visually engaging, consistent, and user-friendly.

Working closely with the Learning Experience Design (LXD) Manager and LMS Administrator, you will provide hands-on support across content preparation, visual design, and course implementation. Rather than owning the LMS or course design end-to-end, this role focuses on executing and enhancing content using established templates, standards, and guidance.

You will contribute at the intersection of content, design, and technology - supporting course builds, improving the learner experience through thoughtful design, and assisting with multimedia and localization workflows. This is an ideal opportunity for someone early in their career who is both creative and detail-oriented, and eager to grow their skills in digital learning, UX, and visual design.

This is a fixed-term 12 month contract position.

What you will do

Graphic Design, Content Creation & Newsletter Support

Support the design, layout, and ongoing enhancement of the weekly DigiKnow! sales newsletter, providing backup ownership when needed

Design and produce engaging visual content aligned to brand and communication standards

Create assets such as logos, banners, cheat sheets, job aids, and sales guides

Continuously improve the visual quality and consistency of internal communications and learning materials

Ensure a consistent visual identity across LMS content and supporting materials

Content Publishing & Quality Assurance

Support the preparation and upload of finalized learning content into the LMS

Conduct video reviews (e.g., avatar pronunciation, visual/audio issues) prior to publishing

Assist with the creation and inclusion of English closed captions

LMS Content & UX Support

Assist in improving learner UI/UX within the LMS to ensure courses are clear, intuitive, and consistent

Support maintenance of course presentation standards (layouts, banners, alerts, navigation patterns)

Apply basic HTML/CSS updates to enhance usability, responsiveness, and visual consistency

Work within templates and established standards to support course builds and updates

Contribute to learner-facing guidance and in-course instructions

Localization & Translation Support

Support adding and updating translation strings within the LMS and course content

Assist with initial localization using AI tools for text-based elements

Help prepare and manage translated course versions

Support integration of localized content into LMS courses and configurations

Multimedia & Production Support

Provide minor post-production support (e.g., basic edits using Camtasia or similar tools)

Assist with template-based workflows for media integration into courses

Support preparation of AI-generated video modules (e.g., Synthesia, where applicable)

Documentation & Collaboration

Document processes, workflows, and issues clearly

Work within tools such as Jira and Confluence to track tasks and updates

Collaborate closely with the LXD Manager, LMS Administrator, and other stakeholders

What you will have

1+ years experience

Passionate about design, content creation, and visual storytelling

Interested in digital learning and user experience

Comfortable working with structured systems, templates, and guidelines

Creative, proactive, and willing to step in and support across multiple areas

Curious about AI tools and modern content workflows

Strong creative and graphic design skills, with the ability to produce engaging visual content

Experience designing layouts for digital content (e.g., newsletters, guides, or learning materials)

Foundational knowledge of HTML and CSS

Good understanding of basic UI/UX principles, especially for content-heavy environments

Strong attention to detail and commitment to consistency

Strong written communication skills (especially in English)

Ability to follow templates, guidelines, and structured workflows

Ability to learn new tools and systems quickly

Nice to have

Experience using Adobe Creative Cloud (e.g., Illustrator, Photoshop, InDesign) or similar design tools

Experience with Moodle, Moodle Workplace, or similar LMS platforms

Familiarity with content standardization and design systems

Exposure to translation/localization workflows in web or LMS environments

Basic video editing skills (preferably Camtasia or similar tools)

Familiarity with AI tools (e.g., ChatGPT) for content or localization support

Exposure to Synthesia or AI-generated video platforms

Experience using Jira, Confluence, or similar project management tools

Benefits

Competitive compensation and comprehensive benefits package

Generous paid time off, including holidays and additional leave options

Family-friendly leave policies, including maternity, paternity, and other supportive leave programs

Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources

Pension, life insurance, and income protection benefits (location dependent)

Employee Assistance Program with 24/7 confidential support for employees and their families

Education assistance and professional development opportunities

Access to LinkedIn Learning and continuous learning resources

Employee referral bonus program and additional company perks and discounts

Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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