KEY RESPONSIBILITIES
Responsibilities:
- Serve as the primary liaison for VIP partners delivering timely, accurate, and professional responses to all inquiries.
- Foster strong, long-term partnerships through consistent engagement, trust-building communication, and proactive relationship management.
- Communicate updates, promotions, product information, and key announcements to VIP partners to ensure alignment and support business growth.
- Review and verify new...
- Priority for candidates who have experiences in a customer support role or a similar customer-facing position is preferred.
- Excellent communication skills, both written and verbal, with a strong command of English & Chinese language.
- Empathy and the ability to actively listen to customer concerns, showing genuine care and understanding.
- Quick problem-solving skills and...