Supervisor

Key Responsibility:

Operational supervision & maintenance Oversee the day-to-day functioning of automation systems, including conveyors, sorters, and control systems. Ensure timely execution of preventive maintenance schedules and prompt resolution of breakdowns. Monitor system performance and escalate issues to engineering and vendor support when required. Supervise routine inspections and ensure compliance with safety and maintenance protocols.

Team management & coordination Lead and guide a team of automation technicians and ensure task distribution for maximum productivity. Provide on-the-job training and support to technicians and junior staff. Liaise with assistant manager – DC automation and other stakeholders to communicate operational updates and support needs.

Vendor & technical support coordination Coordinate with third-party vendors and automation partners for technical support, spares, and warranty claims. Assist in evaluating vendor service quality and maintain detailed service reports. Support implementation of upgrades or changes in automation systems with minimal disruption.

Reporting & documentation Maintain detailed logs of maintenance activities, equipment downtime, and corrective actions taken. Generate daily and weekly maintenance reports and share with management. Ensure timely updates of inventory for critical spare parts and tools.

Desired Experience:

• 1-3 years of experience in automation system supervision or maintenance, preferably in a distribution or logistics environment.
• Strong knowledge of warehouse automation technologies such as conveyors, PLCs, and automated storage systems.
• Hands-on experience in managing a team of technicians and coordinating with vendors and internal stakeholders.
• Bachelor's degree in Electrical, Mechanical, Mechatronics, or Industrial Engineering.
• Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.