Costing Clerk
Job Description
To prepare accurate and efficient costing of all retail, warranty, and internal job cards and to ensure customers get accurate invoices on time.
- Segregate between retail/internal and warranty jobs on a job card.
- Complete costing for all retail and internal labour, consumables, and sublet lines and group them together as per charge type using menu code and charge type.
- Ensure the jobs are costed using standard labour operation using appropriate RTS/SLTS code.
- Ensure the time allocated for the jobs is correct as per the operation code and it is charged in full so as to maximize profitability.
- Escalate to the location manager all the cases where excessive non-chargeable allowed time has been approved by team leader.
- Ensure appropriate labour rates are used as per charge type.
- Ensure all labour, parts, and sublet costs are recorded against each repair.
- Ensure all the charge lines for internal/service contract charge type on the job cards are invoiced.
- Assist in warranty costing if required.
- Ensure all internal job cards are supported with proper authorization.
- Prepare MIS reports as and when required by the manager and report on all cases of customer dissatisfaction.
- Reconcile and verify incentive payments for service advisors, team leaders, etc.
- Preparation of IPO and LPO’s for sublet jobs and to make sure it is charged to the appropriate department.
- Assist in service contracts and menu price list in coordination with workshop manager and technical support manager.
- Follow up with warranty department and service advisors if any repair order is kept pending for more than 30 days.
Education/Certification and Continued Education
Graduate in Commerce
Years of Experience
3–5 years experience in costing in an automotive dealership