Sales Administrator

Sales Administrator

Based in Elstree

Salary: £28,000 - £30,000

Hybrid Working After Probation

We are hiring on behalf of a successful and growing family-run business based in Elstree. Due to continued growth, they are looking for a Sales Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong organisational and customer service skills who enjoys working in a fast-paced environment and wants to be part of a business where no two days are the same.

The Role

As a Sales Administrator, you will provide essential support to the sales team, helping to ensure the smooth day-to-day running of customer accounts and internal processes. You will be the first point of contact for customers, manage enquiries, process orders, and assist with business development activities.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Acting as the first point of contact for incoming calls and enquiries
• Managing customer communications via phone and email
• Maintaining high levels of customer service and support
• Updating and maintaining CRM and database records
• Assisting with lead generation and business development activities
• Booking appointments and coordinating meetings for the sales team
• Conducting market and industry research to identify new opportunities
• Following up on sales leads via telephone and email
• Supporting sales initiatives and promoting the company's full range of products and services
• Providing administrative support across the wider business when required

About You

• Previous experience in an administrative, sales support, customer service, or sales administration role is desirable
• Strong written and verbal communication skills
• Excellent attention to detail and organisational abilities
• Confident using Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Able to manage multiple tasks and prioritise workload effectively
• Comfortable working in a fast-paced environment
• Proactive, professional, and customer-focused approach

If you're looking for a varied role where you can make a real impact while developing your career, we'd love to hear from you.