Wholesale Roaming Senior Specialist
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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose
Responsible for the entire lifecycle of the wholesale roaming and IDD relationships in order to contribute to the delivery of Vodafone Egypt’s wholesale synergy effect target and assigned wholesale budget responsibility.
Key accountabilities & decision ownership
Roaming wholesale
Develop and execute the annual wholesale roaming strategy, roadmap, and design, ensuring alignment with the company's overall business objectives and growth targets.
Conduct in-depth analysis of global roaming market trends, competitor activities, Inter-Operator Tariff (IOT) benchmarks, and new technology adoption to identify new business opportunities and risks.
Assist in the contract management process to guarantee Vodafone Egypt rights and liabilities.
End-to-end ownership of IOT (Inter-Operator Tariff) negotiations. This includes designing the "Commitment vs. Discount" structures that were previously handled by VRS and gain more benefits for Vodafone Egypt commercial team.
Responsible for the visitors and roaming settlements with partners.
International direct dialing (IDD)
Define the commercial negotiation strategy for all partners, focusing on discount agreements and volume commitments to secure high-value inbound traffic and prevent leakage to competitors.
Conduct deep-dive analysis on competitive inbound pricing, local market share of inbound international calls, and regulatory developments to maintain a leading competitive advantage.
Continuously monitor international incoming traffic, performance, and key metrics (traffic, payback discounts) for all partners, implementing corrective actions or re-negotiations where performance deviates from targets.
Contract management to guarantee Vodafone Egypt rights and liabilities.
Oversee the financial clearing and settlement process with partners. Act as the commercial lead in liaising with partners and the finance team for the timely and accurate resolution of commercial disputes.
Operational functions
Own and manage budget building, reviewing, and submitting.
Work closely with finance teams (decision support and finance operations teams).
Enhance our automation milestones for all traffic monitoring.
Continuously monitor roaming traffic and take steering action either to reduce costs or manage outbound commitments costs.
Core competencies, knowledge, and experience
Excellent analytical skills.
Excellent presentation skills.
Attention to detail.
Ability to work on multiple tasks under pressure.
Self-motivated.
Ability to maintain focus and drive over prolonged development periods.
Independent thinker.
Ambitious.
Excellent command of English.
Must have technical or professional qualifications:
1-3 years experience in commercial.
Very strong statistical analysis background.
Structured approach to gathering and representing data.
Experience and background in a complex multi-business environment essential.
Strong communication and negotiation skills.
Business specification and detailed design documentation.
In-depth knowledge of key internal business processes of mobile telecommunications operations.
Who we are
We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.
Together we can.