Advertising Operations Specialist - North America
Who We Are
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com .
About The Role
We are looking for an Advertising Operations Specialist to support day-to-day exchange operations and marketplace quality initiatives across Verve's programmatic ecosystem. This role will focus on the execution of routine operational processes, campaign quality monitoring, technical troubleshooting, reporting, and partner support.
The successful candidate will help ensure smooth marketplace operations and complex escalations.
What You Will Do
Support ongoing exchange operations and marketplace quality processes
Monitor campaign delivery, pacing, traffic quality, and platform performance
Assist in troubleshooting operational and technical issues impacting campaigns and partners
Work with SSP, DSP, agency, and publisher partners to investigate and resolve delivery challenges
Review and validate campaign implementations, targeting configurations, and creative setups
Produce regular operational reports and performance analyses
Maintain operational documentation and process workflows
Escalate complex issues to regional operational leads and technical teams when required
Assist with platform testing, QA initiatives, and process improvement projects
Support onboarding activities for new demand and supply partners
What Success Looks Like
Daily operational processes are executed accurately and efficiently
Campaign and marketplace issues are resolved quickly and effectively
Reporting is reliable, accurate, and delivered on time
Stakeholders receive responsive operational support
Regional operations teams gain capacity to focus on strategic initiatives
Requirements
2+ years of programmatic advertising experience in Ad Operations, Market Quality, or Exchange Operations
Experience working within an SSP or Ad Exchange
Strong understanding of digital advertising fundamentals and programmatic ecosystems
Proficiency in Excel and SQL for reporting and analysis
Strong troubleshooting and analytical skills
Excellent attention to detail and organisational skills
Strong communication and client service skills
Ability to work independently and manage multiple priorities
Preferred
Experience supporting Mobile, Video, CTV, or Display advertising campaigns
Familiarity with ad serving technologies, tracking, and creative troubleshooting
Experience working with large-scale datasets and reporting tools
Exposure to HTML, XML, JavaScript, or advertising tags
Salary Range $85,000 — $95,000 USD
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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