Customer Relationship Manager

About the company

Agape Group is looking for someone who loves building meaningful relationships with customers, is a high achiever, and works in the creative & wellness ecosystem. If you are strong in persuasion and negotiation skills, strive for a target — this role is for you.

Your tasks

• Manage and maintain relationships with customers to ensure satisfaction and loyalty
• Handle customer inquiries, feedback, and complaints in a professional manner
• Update and manage customer data accurately in the CRM system
• Follow up with customers to build long-term engagement
• Coordinate with internal teams to ensure customer needs are met
• Support customer retention programs and relationship-building initiatives
• Report customer insights and issues to management

Requirements

• Male or Female, minimum 18 years old
• Not currently enrolled in formal education
• Based in Banjarbaru
• Strong communication and interpersonal skills
• Able to work effectively in a team environment
• Honest, disciplined, and responsible
• High motivation, proactive, and ready to take on challenges
• Basic understanding of customer service and relationship management is an advantage

What we offer

At Agape Life Group, we empower high performers to do meaningful, high-impact work. For every deal you close, you’ll be rewarded with direct commissions, alongside a supportive and flexible working environment.

• Base pay + attractive commissions per deal closed
• KPI-linked incentives—your success is measurable and rewarded
• Access to top-tier leads, marketing support, and founder-level strategy sessions
• Opportunity to build strategic partnerships in a booming wellness sector