Field Technician

Position Overview We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experience working with mechanical and electronic equipment, vehicle-mounted systems, and field support operations. This role involves both in-house and on-site technical work, including equipment installation, repair, testing, and remote support for operational teams.

Key Responsibilities Assemble and disassemble hardware systems in workshop and field environments

Install, test, troubleshoot, and repair hardware equipment and vehicle-mounted systems

Replace and maintain computer, camera, PCB, cable, and mechanical components

Perform refurbishment and maintenance of equipment and hardware parts

Support field teams remotely by guiding operators through troubleshooting procedures and system tests

Collect and document technical information during troubleshooting and repair activities

Support engineering and operational teams during testing and data collection projects

Prototype and test advanced hardware equipment, including cameras, geolocation systems, cables, and mechanical frames

Train technicians and operators on newly introduced hardware systems and operational procedures

Ensure proper handling and operation of tools, safety equipment, and workshop materials

Maintain accurate records using ticketing systems, spreadsheets, and internal communication tools

Required Qualifications Education

High School Diploma or equivalent required

B.E. / B.Tech degree preferred

Experience

2–3 years of relevant experience in hardware operations, field support, or technical maintenance

Experience working with vehicle systems, electronics, or mechanical equipment preferred

Technical Skills

Strong knowledge of hand tools and light power tools

Experience with hardware assembly, maintenance, and replacement

Familiarity with measuring tools and repair techniques

Basic automotive repair knowledge

Hardware troubleshooting and installation skills

Familiarity with vehicle parts, computer hardware, camera systems, and PCB components

Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets

Understanding of wiring diagrams preferred

Electronics repair experience preferred

Basic Linux knowledge preferred

Forklift operation skills are considered an advantage

Core Competencies

Strong troubleshooting and problem-solving skills

Excellent attention to detail

Ability to work independently in fast-paced environments

Proactive attitude with willingness to learn

Strong communication and interpersonal skills

Comfortable working in rapidly changing operational environments

Ability to collaborate effectively with technical and non-technical teams

Additional Requirements

Ability to travel frequently, including on short notice

Valid passport or ability to obtain one within six months

Valid driver’s license with a clean driving record

Ability to safely operate motor vehicles

Work Environment Combination of workshop-based and field-based activities

Work may involve lifting equipment, operating tools, and working around vehicles and technical hardware

Flexibility in schedule may be required depending on operational needs