RESTAURANT CAPTAIN

As a restaurant captain, you are responsible topromote and ensure guest satisfaction, maintaining a safe and sanitary workenvironment, and ensuring only the highest quality products are being served.

Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always greet and welcome guests promptly in a warm and friendly manner.
• Assist guests with table reservations.
• Ensure guests are serviced within the specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, andanswer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding the menu and assist with menuselections.
• Able to anticipate any unexpected guest need and reacts promptly andtactfully.
• Always applies service techniques correctly at all times, and servesFood & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Record transaction/orders in Point of Sales systems at the time oforder.
• Communicate with the kitchen regarding any menu questions, the length ofwait, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, andspecial requests to the kitchen.
• Check with guests to ensure satisfaction with each food course andbeverage.
• Responsible for clearing, collecting, and returning food and beverageitems to the proper area.
• Conducts monthly inventory checks on all operating equipment andsupplies.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by themanager.

Qualifications:

• Proven experience in a supervisory role within arestaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional underpressure.
• Strong attention to detail and a commitment toquality service.