Senior Systems Engineer/Systems Engineer (Application)

What You'll Do:

• Administer Itron UIQ applications across production, disaster recovery, QA, test, and development environments.
• Ensure UIQ applications and related systems comply with regulatory, reliability, performance, availability and cybersecurity standards.
• Provide application support including initial remedy ticket handling, preliminary to in-depth troubleshooting, manage user access issues and queries, apply fixes or workarounds, liaise with vendor and internal teams for fixes or workarounds, work with vendor support for long-term fixes, manage enhancement requests, and document Root Cause Analysis for future reference.
• Monitor and support daily batch processes, including meter data collection and exception management.
• Set up UIQ environments and datasets for projects, testing, and development.
• Manage changes, releases, upgrades, hot fixes, and certificates for UIQ applications.
• Support continual improvement in business processes, environment management, and automation.
• Analyze, validate and deliver AMI performance analysis and reporting, covering service levels and key performance indicators.
• Support a 24x7 support roster to ensure critical system availability.
• Support requirements gathering, solution design, testing, and deployment.
• Translating functional requirements into optimized technical specifications.
• Work hands-on with application development, configuration, source code management, and automation technologies.
• Test Design and Test Cases and Support testing during UAT and post-implementation phases.
• Maintain clear documentation for system configurations, workflows, policies, and processes.
• This role will be provided with exposure to support mesh networks and M2M solutions.

What You'll Need:

• Degree in Information Technology, Computer Science, Electrical and Electronics Engineering or its equivalent.
• Minimum 2 years’ experience in Linux (RedHat) system and application administration is an advantage.
• Strong analytical and problem-solving skills.
• Self-motivated and collaborative.
• Passionate in programming and data analytics.
• Ability to develop scripts and programs for automation, monitoring, and data processing.

Following are the preferred technical skills.

• Programming Language: Java, PHP, C/C++, Python.
• Application Servers: Apache Tomcat. Oracle Weblogic.
• Databases: Direct experience with Oracle SQL, Microsoft SQL Server, MYSQL, PostgresDB, and/or REDIS
• OS: Linux (Redhat), Windows Server.
• Others Software: Spring, Hibernate, Jenkins, Ansible, Jmeter, SOAP, JSON, RESTful APIs, Splunk