Customer Service Officer

Customer Interaction

• Respond to customer inquiries via phone, email, chat, or in person, providing detailed and accurate information about furniture products, pricing, lead-time and delivery schedule.

Order Management

• Assist customers with order placement, modifications, cancellations, and tracking. Ensure that all orders are processed accurately and efficiently in both customer's system &...

• Having 2-4 years of experience in order management, experience in furniture industry is preferable.
• Fluency in English (both spoken & written).
• Experience in Furniture business, customer service is preferable.
• Hard working, willing to learn and high responsibility.
• Proficiency in Microsoft Office