Installation Specialist (Glass)

Installation Specialist

Pay: Competitive Salary Rate

Job Type: Full-time

Schedule: Monday-Friday (Occasional evening and weekend work required as job duties demand)

Location: Phoenix, AZ (In Person)

The Installation Specialist (Glass) position is a specialized trade and field installation professional with the work ethic, technical skills, and experience to execute high-end glass enclosures within our organization. You will take ownership of the project's final touch, installing custom frameless, semi-frameless, pivoting, and sliding glass shower doors, ensuring every homeowner receives a fabulous experience.

This is a great opportunity for an experienced glazier or finish installer who possesses elite attention to detail, thrives on precision micro-measurements, and excels at maintaining clear daily communication with both customers and the office.

Responsibilities

Open and close the job site with the customer daily, reviewing the contract and all specific glass products/hardware prior to starting work

Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and specialized tracking systems

Pull exact field measurements for custom glass fabrication, taking leveling and out-of-plumb wall variances into account

Provide a world-class customer experience, proactively addressing layout concerns and coordinating solutions with project managers

Collect client payments and completion checks at designated project milestones

Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans

Conduct daily on-site Zoom updates with the office as required

Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion

Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property

Safely operate, secure, and transport heavy, fragile cargo in company-provided vehicles or trailers

Inspect all incoming custom glass panels and high-grade hardware for chips, defects, or scratch damage immediately upon arrival

Keep installation vehicle stocked with essential installation consumables (high-grade structural silicone, shims, glass anchors, setting blocks)

Coordinate schedules seamlessly with Re-Bath Remodel Technicians and Project Managers to handle final glass drop-offs right as acrylic/tile surrounds are completed

Lead, mentor, and provide hands-on safety and handling training for developing field apprentices on the job site

Accurately track administrative tasks, including daily clock-ins and job logs

Maintain standard accountability by conducting follow-up leak checks or alignment adjustments if any installation faults occur

Maintain a professional appearance with a clean uniform

Qualifications

Proven experience in professional glass installation or glazing, specifically focusing on custom shower enclosures and heavy frameless glass

Highly proficient in structural glass math, with the ability to read tape measures down to 1/16" and use laser leveling tools flawlessly

Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)

Strong problem-solving abilities with a detail-oriented approach to structural safety, waterproofing, and sealant execution

Ability to work independently, manage a strict daily route timeline, and safely navigate heavy glass lifting environments

Ability to accurately work under pressure in meeting strict installation deadlines

Must be at least 18 years of age.

Must possess a professional appearance, clean driving record, and the ability to successfully pass a background check and drug screening

Benefits

Competitive Salary Rate + bonus opportunities

Health, dental, and vision insurance

401(k) with company match

Paid time off

Opportunities for growth and advancement