Intune Specialist
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
We are currently looking for an Intune Specialist to join our Infrastructure & Operations team.
Responsibilities: Manage and maintain the enterprise Mobile Device Management (MDM) environment using Microsoft Intune
Administer and support mobile devices and Windows endpoints across a large-scale enterprise environment
Develop, maintain and continuously improve endpoint and mobile device management solutions
Manage device enrollment, configuration, compliance policies and security settings in Microsoft Intune
Support and manage device provisioning and deployment processes using Microsoft Autopilot
Provide 3rd-level technical support (L3) for internal users and customer environments
Investigate and resolve complex endpoint, mobile device and Intune-related technical issues
Collaborate with infrastructure, security, endpoint and other IT teams to ensure stable and efficient operations
Maintain technical documentation and follow established IT processes, security standards and documentation requirements
Contribute to the continuous improvement and optimization of the endpoint management environment
Work effectively within a complex enterprise environment with approximately 40,000 managed devices
Requirements: Proven professional experience with Microsoft Intune, Endpoint Management and/or MDM
Hands-on experience managing enterprise mobile devices and Windows endpoints
Practical knowledge of Microsoft Autopilot
Strong troubleshooting and problem-solving skills
Experience providing L3 technical support in an enterprise environment
Good understanding of endpoint configuration, device compliance and security policies
Experience working with Windows 10/11 environments
Ability to work independently and take ownership of assigned tasks
Strong communication and collaboration skills
Customer-oriented and solution-focused mindset
Ability to work effectively in a large-scale, complex enterprise environment with structured processes and multiple stakeholders
Willingness and ability to work effectively in a process-driven corporate environment
Nice to Have: Knowledge of Microsoft Entra ID / Azure AD
Experience with Microsoft 365 administration
Knowledge of endpoint security and device compliance concepts
Experience with Microsoft Defender for Endpoint
PowerShell scripting experience
Experience with Conditional Access and Microsoft security solutions
Experience working in ITIL-based service management environments
Previous experience supporting environments with thousands of managed devices
Experience working in a highly regulated or process-driven enterprise environment
Why we think you will love working here:
With us you count as a person, our doors are always open. We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.