Device Management Specialist (Digital Bank - Tokyo)

Overview

Under the mission of "Money Forward. Move your life forward," Money Forward aims to resolve the financial concerns and anxieties of individuals and businesses through the power of technology.

We have partnered with Sumitomo Mitsui Financial Group, Inc. and Sumitomo Mitsui Banking Corporation to establish a new company in preparation for the launch of a new digital bank.

We are currently seeking candidates for the position of Device Management specialist as part of this initiative.

※ This position involves employment with Money Forward, Inc., and a secondment to the new company (SMBC Money Forward Bank Preparatory Corporation). The evaluation system and employee benefits will follow the policies of Money Forward, Inc.

Responsibilities and Duties

At the IT department in our continuously growing company, you will be responsible for managing the devices (PCs, smartphones, etc.) used by group employees.

Plan and implement improvements in overall device management operations

Create device policies and implement/deploy them through MDM (Mobile Device Management)

Formulate standard device specifications across the entire group

Required Skills and Experience

Knowledge of Mobile Device Management

Experience in device lifecycle management

Knowledge of Windows 10/11 Enterprise

Understanding of the basic structure and functions of devices

Skills in device setup and troubleshooting

Preferred Skills and Experience

Experience in device (Mac) management using Jamf Pro

Experience in device (Windows) management using Intune

Experience in the installation, configuration, and management of operating systems (such as Windows and macOS)

Knowledge of device security, including data encryption and remote wipe

Ability to create procedures and guidelines related to device management

Capability to plan and drive device deployment and update projects

Basic knowledge of TCP/IP networking

Experience in AI development and/or experience in using AI tools to improve development processes.

Money Forward is at a major turning point, shifting "from Cloud to AI." We are currently driving "AX (AI Transformation)"—the next step beyond DX—with the goal of providing "Digital Workers," where AI agents autonomously execute tasks. As we enter a phase of evolving into Japan's No. 1 back-office AI company by integrating AI agents into all of our products in the future, we are looking for individuals who can contribute to AI-driven development and value creation.

Language Requirements

English: Business level (equivalent to TOEIC score of 700 or above)

Note: Since the scope of work includes overseas locations, meetings and text communications will occur in both Japanese and English.

Candidates who do not possess a qualification equivalent to a TOEIC score of 700 or above will be required to take a company-designated test during the selection process (generally expected after the first interview)

Who We’re Looking For

Excited about being part of a startup launching a new digital bank.

Ability to quickly adapt to changing priorities and situations.

A critical thinker who questions the status quo.

Excellent communication skills with the ability to articulate ideas clearly.

Willingness to learn necessary domain knowledge and technologies.

Understanding of mobile device management

Tools Used

Microsoft Entra ID

Microsoft Intune

Jamf Pro

Jamf Connect

Work Environment

At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.

Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.

Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.

Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.

Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O.