Private Lounge Consultant
The Opportunity
Step into the exclusive world of our private club’s luxury lounge, where high-end hospitality meets sophisticated sales. We are seeking a dynamic Sales & Service Consultant who thrives in a premium environment.
This is not a traditional waiting role. With a unique balance of 60% Sales and 40% Service, you will act as a trusted advisor to our elite clientele, guiding them through a curated journey of premium cigars, fine wines, and exceptional whiskeys. If you possess a sharp commercial instinct, a passion for luxury products, and the art of flawless service, this stage is yours.
What We Offer
- Base Salary: $2,800 – $3,000 per month
- Earning Potential: Uncapped, performance-based monthly commission tiers
- Environment: A refined, sophisticated, and high-energy workplace
Your Impact
The Art of the Sale
- Curate Experiences: Engage high-net-worth guests, quickly read their preferences, and introduce them to our exclusive collections.
- Drive Revenue: Build up product expertise across key product range including cigar, wine and whisky and drive sales.
- Maintain Value Relationships: Manage key accounts with acute knowledge of client preferences and cultivate high customer loyalty.
- Own the Relationship: Walk guests through their entire experience, from the initial warm welcome to the final transaction.
The Standard of Service
- Cigar Rituals: Assist with selection of cigar, wine and whisky selection with keen understanding of customer preference while being able to promote new product offers
- Liquid Luxury: Execute pristine beverage service, from decanting rare wines to serving artisanal whiskeys neat, on the rocks, or as tailored pours.
- Intuitive Hospitality: Deliver invisible, anticipatory service, reading the room to meet guest needs before they even ask.
- Lounge Aesthetics: Keep the lounge looking immaculate, ensuring displays and seating areas always meet 5-star standards.
Behind the Scenes
- Protect the Asset: Monitor the humidor and wine cellar conditions closely to protect product quality and investment.
- Visual Merchandising: Set up elegant displays that capture guest attention and naturally spark sales conversations.
Who You Are
Your Background
- Experience: You have spent at least 2 years working in a luxury lounge, private members' club, or fine dining establishment.
- The Expert: You possess a deep, working knowledge of global wine regions and premium cigar origins (Cuba, Dominican Republic).
- The Connoisseur: You are highly proficient in global whiskey categories, easily navigating Scotch, Japanese whiskies, and Bourbons.
- Credentials: A WSET Level 2+ or CMS Certified Sommelier qualification gives you a strong advantage.
Your Traits
- Sales-Driven: You possess strong commercial acumen and love the thrill of closing a high-value sale.
- Impeccable Style: Your communication is flawless, and your personal presentation naturally reflects a luxury standard.
- Poised & Discreet: You remain completely calm, collected, and professional when interacting with high-profile guests.
- Operational Flexibility: Fully committed to working late evenings, weekends, and extended hours as required to accommodate the unpredictable schedules of elite clientele and private club operations.