Senior Learning & Development Executive

Learning Needs & Program Design

• Identify service and operation needs through discussions with managers, employee feedback, customer rating review and business priorities.
• Design and develop training content, facilitator guides, activities, case studies, role-plays, and other learning materials.
• Continuously review and improve learning programs based on feedback and evolving business needs.

Training Delivery

• Facilitate classroom training,...

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Minimum 3–4 years of experience in Learning & Development, Training, or a similar role.
• Proven experience in training facilitation and content development.
• Strong presentation, communication, and interpersonal skills.
• Background in Hospitality, Retail, F&B, Service, or multi-site/chain businesses is a strong advantage.

-...