Medical Director
Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
Medical Director – Job Summary
The Medical Director provides senior clinical leadership and oversight across assigned health center sites, including the Post Road location and the Castleton clinic. This role ensures high-quality, patient-centered care; strong provider performance; and consistent adherence to HRSA, UDS, Joint Commission, and value‑based care standards. The Medical Director partners closely with operational, nursing, quality, and behavioral health leaders to translate organizational strategy into reliable frontline practice. This is a highly visible leadership role ideal for a physician committed to safety‑net medicine, integrated care, and developing high-performing clinical teams.
Job Responsibilities
Clinical Leadership & Oversight
Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary teams
Promote evidence-based medicine, standardized workflows, and patient-centered care
Support integration across primary care, behavioral health, dental, optometry, and enabling services
Quality & Performance Management
Partner with Quality leadership to achieve UDS, HRSA, and payer quality benchmarks
Review and act on site-level dashboards and provider performance metrics
Lead quality improvement initiatives and corrective action plans
Support FTCA readiness through peer review, documentation standards, and risk mitigation
Lead Pediatric and Adult Clinical Councils related to P&T, clinical policies, and procedures
Provider Performance & Development
Conduct or support peer review, clinical coaching, and performance feedback
Participate in provider onboarding, mentoring, and remediation
Collaborate with the Chief Medical Officer on privileging, re ‑ credentialing, and professional standards
Access, Throughput & Clinical Operations
Partner with Operations and Nursing to optimize access, panel management, and clinic flow
Address variation in rooming processes, visit types, same-day access, and care team workflows
Support implementation of new clinical programs and service lines
Patient Safety & Risk Management
Participate in reviews of adverse events, near misses, and patient complaints
Lead root cause analyses and ensure timely follow-up
Implement corrective actions and coaching to improve safety
Medical Staff Communication
Serve as the primary clinical liaison between frontline providers and system leadership
Communicate organizational priorities, policy changes, and quality expectations
Elevate site-level issues, risks, and resource needs to the Chief Medical Officer
Key Collaborative Relationships
The Medical Director works closely with:
Chief Medical Officer, Chief Operating Officer, Chief Financial Officer, Chief Information Officer
Directors of Operations, Quality & Population Health, Clinical Informatics
Compliance Officer
Behavioral Health leadership
Site Managers and Nursing Leadership
Physicians, Advanced Practice Clinicians, Therapists
Contracted care management teams
Qualifications
Education & Experience
MD or DO, board-certified in a primary care specialty
Minimum 5 years of clinical practice; leadership experience strongly preferred
Experience in FQHC, safety ‑ net, or Medicaid-focused environments
Demonstrated ability to lead clinicians, manage performance, and drive quality improvement
Experience with PCMH models preferred
Strong understanding of population health, disease management, and value-based payment programs
Proven success with pay ‑ for ‑ performance or quality incentive initiatives
Highly organized, detail-oriented, mission-driven, and an effective communicator
Proficiency with EHR systems and Microsoft Office
Licenses & Certifications
Active Indiana Medical License
Active Indiana DEA and CSR
American Heart Association BLS certification
Travel
Ability to travel up to 50% to regional practice locations
Physical Requirements
Ability to sit, stand, walk, and perform routine office and clinical tasks
Ability to lift up to 25 pounds occasionally
Adequate vision for clinical and administrative work
Why Join Us
Join a mission-driven organization committed to equitable access, integrated care, and continuous improvement. As Medical Director, you will shape clinical excellence across multiple sites and support teams serving diverse and underserved communities
Why You’ll Love Working Here
Purpose-driven work that directly impacts access to care across our communities
Robust benefits package (medical, dental, vision) designed to support you and your family
Generous PTO because we believe caring for others starts with caring for yourself
401(k) with employer contribution to help you plan for what’s ahead
Life and disability coverage for peace of mind
Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!