Customer Service Representative (English Required)

1. Responsible for the live chat communication (pre-sales & after-sales) of customers.

1. Responsible for the maintenance of private messages and comments on the brand's official social media.

1. Respond to customer needs in a timely manner, guide purchases, and improve customer retention and conversion of consultation.

1. Help customers deal with after-sales problems...

1. Has the ability to create and/or produce documents.

1. Have 1-3 years experience in a similar position.

1. Being fluent (listening, speaking, reading, writing) in English.

1. Good learning ability, communication skills, execution ability, and comprehension ability.

1. Experience working in customer service teams, particularly for e-commerce platforms.

Recruitment Process

• Phone screen:...