Senior Operation Manager

Capital Human Resource Management Pte. Ltd is seeking a  Senior Operations Manager for Logistics  to join our dynamic team in the East Region. This is a  full-time position  that plays a crucial strategic role in overseeing and optimising our logistics operations. As Senior Operations Manager, you will be responsible for driving operational excellence, ensuring efficient supply chain management, and leading teams to achieve performance targets. This role is integral to our mission of delivering reliable and cost-effective logistics solutions to our clients, and you will have a significant impact on the overall success of our operations. What you'll be doing Oversee daily logistics and warehousing operations, including receiving, storage, inventory management and distribution activities

Develop and implement operational strategies to improve efficiency, reduce costs and enhance service quality

Lead, manage and mentor operations teams, including supervisors and warehouse staff, to ensure high performance and employee engagement

Monitor and optimise warehouse processes, workflows and resource allocation to maximise productivity

Ensure compliance with health and safety regulations, environmental standards and company policies across all operational areas

Manage inventory levels and implement systems to minimise waste and stock discrepancies

Coordinate with other departments including procurement, customer service and finance to ensure seamless operations

Implement and maintain key performance indicators (KPIs) to track operational metrics and report on performance

Manage equipment maintenance schedules and vendor relationships to ensure optimal warehouse functionality

Identify process improvements and drive continuous enhancement initiatives across logistics operations

Handle customer inquiries and resolve operational issues to maintain high service standards

Prepare operational reports and budgets, and manage expenditure to remain within allocated resources

What we're looking for Minimum 5 years of experience in logistics, warehousing or supply chain operations management

Proven track record of successfully managing large-scale warehouse or distribution operations

Strong leadership and people management skills, with experience supervising and developing operational teams

Excellent knowledge of warehousing systems, inventory management and logistics processes

Proficiency with warehouse management systems (WMS) and enterprise resource planning (ERP) software

Strong understanding of health, safety and environmental compliance in warehouse environments

Demonstrated ability to analyse data, identify trends and implement data-driven solutions

Excellent problem-solving capabilities and ability to make sound decisions under pressure

Strong communication skills, both written and verbal, with ability to interact effectively across all levels

Knowledge of lean management principles or continuous improvement methodologies

Professional certifications such as APICS CPIM, CSCP or equivalent logistics qualifications are advantageous

Ability to work flexible hours and manage shift-based operations when required

Apply now If you are an experienced logistics operations professional with a passion for operational excellence and team leadership, we would like to hear from you. Please submit your resume and a cover letter detailing your relevant experience and achievements. Join Capital Human Resource Management Pte. Ltd and make a significant impact on our logistics operations in the East Region. If you have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity. Click the " Apply Now " button to start your application. Application Instructions Submit your CV in  MS Word format , including: Educational background

Work experience in  point form

Reasons for leaving each position

Current & expected salary

Date of availability / notice period

We regret that only shortlisted candidates will be notified. Your profile will be kept in our database for future career opportunities. We wish you all the best in your job search. Chia Kim Wai Terry Registration No.: R23111838 EA License No.: 19C9570 Job summary Lead logistics operations with competitive pay, career development, and flexible work arrangements.