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Multi Trader

BPHABedfordreedobjavljeno 20. 10. 2026
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Your tasks

Responsible for the delivery and completion of repairs within customers' homes and empty homes (voids). As a multi-discipline trade operative, the role includes carpentry, plumbing, plastering, tiling, decorating, bricklaying, window & door repairs, groundworks, and fencing.

  • Deliver a wide range of repair tasks to a high standard.
  • Provide excellent customer service and ensure positive outcomes.
  • Adhere to all SHEQ policies, procedures, and safe working practices.
  • Maintain van stock and order materials responsibly.
  • Communicate effectively with supervisors, colleagues, and customers.
  • Attend training, toolbox talks, and appraisals.
  • Ensure company property and equipment are well-maintained.
  • Maximise first-time fix rates and productivity.
  • Contribute to continuous improvement and team collaboration.

Key Performance Indicators (KPIs)

  • Compliance with SHEQ standards and training requirements.
  • High customer satisfaction scores and low complaint rates.
  • First-time fix rate and productivity metrics.
  • Quality of workmanship and post-inspection results.
  • Efficient use of materials and van stock.
  • Accurate and timely job reporting.

Requirements

The role demands professionalism, empathy, adaptability, and a commitment to high-quality service and customer satisfaction.

Essential

  • Strong commitment to customer service excellence.
  • Organised, self-motivated, and able to manage time effectively.
  • Good communication and problem-solving skills.
  • High attention to detail and quality.
  • Basic IT literacy for using handheld devices and job systems.
  • Broad trade and construction experience.
  • Sound knowledge of health and safety practices.
  • Experience working under time constraints.

Desirable

  • Willingness to learn new construction skills and develop within the role.
  • Experience working in occupied homes.
  • Familiarity with NHF schedule of rates.
  • Training in handling non-licensed asbestos.
  • GCSEs or equivalent.
  • NVQ Level 2 or higher in a construction trade, or C&G 6219-07 Multi-skills.
  • Full clean driving licence.

Desirable Qualifications

  • CSCS Card.
  • First Aid Training.

What we offer

Please note, salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills Confirmation document as part of the application process. If shortlisted to this part of the process, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

Other

Multi-Trader · Bedford and the surrounding areas · Up to £37,550.71 dependent on skills and experience Permanent, Full Time (40 hours) Responsive Repairs Team -40 hours weekly worked on an 16 weekly rota as per below:*

Weeks 1-6 - Monday-Friday 8am - 5pm (including 1 hour lunch)

Weeks 7&8 - Monday, Tuesday, Thursday and Friday 8am - 5pm (including 1 hour lunch). Wednesday 8am - 12pm. Saturday 8:30am - 12:30pm

Weeks 1-6 - Monday-Friday 8am - 5pm (including 1 hour lunch)

Weeks 7&8 - Monday & Wednesday 11am - 8pm, Tuesday, Thursday and Friday 8am - 5pm (including 1 hour lunch).

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.