Cafe Manager | Beverly Hills

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a Cafe Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead the first store in Beverly Hills, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store, it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee or matcha is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

Hire, train, coach, and develop your team

Create a positive, high-performing culture

Manage schedules, payroll, and attendance

Address performance issues with care and consistency

Product

Deliver exceptional food, beverage, and hospitality standards

Maintain inventory, ordering, and operational compliance

Lead by example on the floor

Operations

Keep stores clean, safe, and running smoothly

Maintain company standards across all areas of the business

Execute new launches, initiatives, and operational changes

Business

Drive sales, profitability, and customer satisfaction

Build strong connections within the local community

Continuously improve performance, processes, and team results

Qualifications

4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands

Experience managing large hospitality teams

Experience managing inventory and supply chain ordering

Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ .

Skills

Passion for excellent customer service and hospitality

Ability to perform under pressure and time constraints

Excellent organizational skills

Highly effective interpersonal and communication skills

Ability to create workflows, systems and processes that support a dispersed team

Excellent delegation and follow up skills

Can use emotional intelligence and conflict resolution skills to create a welcoming workplace

Capable of managing change

Ability to develop different levels of staff on leadership, hospitality, product and service quality expectations

Willingness to collaborate across departments and teams

Ability to troubleshoot and problem solve, prioritizing around urgency

Attributes

Hands on and highly action-oriented

Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail

Positive, enthusiastic and results driven

Passionate people leader and developer

Interested in continuous personal growth

Benefits & Perks

$75,000-$85,000 annual salary

Blank Street, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future

15 days of paid annual leave (on top of company-observed holidays and sick time)

Three health plan options, with full coverage available for two employee-only tiers.

Commuter benefits

Parental leave

Bereavement leave

Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️

Regular social outings with the team

Free Blank Street swag