Responsibilities
Support daily operations of assigned multifamily properties, ensuring a high level of tenant service and operational efficiency
Assist in managing tenant relations, communications, and issue resolution
Coordinate and oversee building staff, including maintenance, leasing, and administrative personnel
Monitor preventative maintenance programs, capital improvement projects, and vendor performance
Review and track building compliance matters, including DOB, ECB, FDNY, and HPD violations
Ensure timely submission of required compliance documentation and corrective actions
Conduct move-in and move-out inspections and routine property inspections
Coordinate and supervise completion of work orders and tenant access requests
Assist with lease renewals, vacancy leasing efforts, and resident retention initiatives
Prepare written tenant correspondence and support resident communications
Manage vendor invoices, payables, and service contract administration
Prepare and review budgeting, expense tracking, and P&L to help drive property performance
Maintain accurate records and reporting within property management systems
Qualifications
2+ years of multifamily property management experience within New York City, multisite experience preferred
Understanding of NYC real estate operations, compliance requirements, and local housing regulations
Proven ability to manage multiple priorities in a fast-paced environment
Strong organizational skills and attention to detail
Excellent communication, customer service, and follow-through skills
Self-motivated with the ability to work both independently and collaboratively
Proficiency in Microsoft Office Suite, including Excel and Word, and Yardi
NY Real Estate Salesperson License is a plus
Bachelor’s degree preferred