Ecommerce Executive

Salary: £25,000-£32,000 Contract: Fixed-term contract, up to 3 months Location: Brighton

We're looking for an Ecommerce Executive to join a growing digital team on a short-term basis. This is a hands-on role supporting the day-to-day running of the website and app, with a strong focus on trading, customer experience and digital optimisation.

What you'll be doing...

• Manage and maintain website and app content, ensuring everything is accurate, up to date and commercially effective.
• Coordinate product launches, seasonal campaigns and promotions across digital channels.
• Manage digital assets, copy and technical set-up to ensure campaigns launch smoothly.
• Optimise onsite merchandising, search and navigation to improve the customer journey.
• Work closely with CRM and Marketing teams to support personalised experiences and campaign activity.
• Create and update landing pages to support key campaigns and drive conversion.
• Monitor website performance and work with developers or external partners to resolve technical issues.
• Track ecommerce metrics including conversion, revenue, AOV, bounce rate and basket abandonment.
• Use trading and customer data to identify opportunities for improvement.
• Monitor ecommerce trends, competitor activity and platform developments.

We'd love to hear from you if you...

• Have experience working within ecommerce, digital trading or website management.
• Have strong attention to detail and enjoy improving the customer experience.
• Are organised and comfortable managing multiple priorities and deadlines.
• Understand the key factors that influence online conversion and sales.
• Have experience using an ecommerce platform; Shopify experience would be beneficial.
• Are comfortable working with data and using insights to inform decisions.
• Enjoy problem-solving and finding practical solutions.
• Work well with Marketing, CRM, Creative and Development teams.
• Can hit the ground running and make an immediate contribution within a fast-paced environment

BH37034