Telemarketer 电话推销员
Povinné:E-CommercePrincipal
Position 职位 - Telemarketer 电话推销员
Work Week 工作时间 5 Days Work Week 五天工作制
AnnualLeave 7 Days onwards
Singaporean& PR only
Job Description 工作内容:
- Deliver scripted presentations to promote the company’sproducts and services 按照公司提供的话术进行产品与服务介绍与推广
- Explain product features, benefits, and pricing clearly tocustomers 清晰向客户讲解产品特点、优势及价格
- Respond to customer inquiries and provide accurateinformation 回答客户咨询,并提供准确的信息
- Collect customer details (e.g., name, contact information,address) for order processing and service delivery 收集客户资料(如姓名、联系方式、地址等),用于订单处理及服务安排
- Maintain and update customer records, including contacthistory and preferences 维护并更新客户资料,包括沟通记录及客户偏好
- Follow up with existing and potential customers toidentify sales opportunities 跟进现有及潜在客户,发掘销售机会
- Keep accurate documentation of customer interactions 准确记录客户沟通情况
- Conduct surveys to gather insights and identify potentialleads 进行问卷调查,收集市场信息及潜在客户线索
Job Requirements 任职要求:
- Willingness to learn with a positive and proactiveattitude 积极主动,愿意学习
- Ability to build rapport with new customers 能够与新客户建立良好关系
- Self-motivated and able to work independently 自我驱动,能够独立完成工作
- Able to take initiative and work in a fast-pacedenvironment 积极主动,能适应快节奏工作环境
- Good team player with strong interpersonal skills 具备团队合作精神及良好的人际沟通能力
- Professional phone etiquette 具备专业的电话沟通礼仪
- Good verbal and written communication skills 良好的口头及书面表达能力
- Able to work retail hours: Weekdays: 10:45 AM – 9:00 PM& Weekends/Public Holidays: 9:45 AM – 6:00 PM 能接受零售工作时间:平日10:45am–9:00pm,周末/公共假期9:45am–6:00pm
Staff Benefits 员工福利:
- Competitive salary package 具竞争力的薪资配套
- Meal and transport allowances provided 提供餐饮及交通津贴
- Annual performance bonus 年度绩效奖金
- Medical benefits 医疗福利
- Employee insurance coverage 员工保险
- Long service awards 长期服务奖励
- Various leave entitlements 多种假期福利
- Career development and progression opportunities 良好的职业发展与晋升机会
- Comfortable and supportive working environment 舒适且支持性的工作环境