Training Development

About the company

WE’RE HIRING | Training & Development Officer Saraswati Learning Center is a special needs school and also therapy services located in Cempaka Putih, Jakarta Pusat We are seeking a proactive, analytical, confident, and detail-oriented Training & Development Officer to strengthen our team's professional competencies and support the continuous improvement of our educational and therapeutic services.

Your tasks

#About the Role

• The Training & Development Officer is responsible for identifying staff competency gaps, designing effective training programs, developing evidence-informed learning materials, and delivering engaging training sessions across Saraswati Learning Center's educational and therapeutic teams.
• This role involves conducting Training Needs Analysis (TNA), researching credible learning resources from books, academic journals, research publications, and professional guidelines, and translating findings into practical training materials such as modules, PowerPoint presentations, facilitator guides, worksheets, case studies, and hands-on learning activities.
• Beyond developing training materials, the successful candidate must be confident in delivering training independently, explaining concepts clearly, demonstrating practical skills, facilitating discussions, and ensuring active participant engagement. The role also involves evaluating training effectiveness and supporting staff in applying their learning to daily professional practice.
• You will work closely with management, teachers, therapists, and other relevant staff to build a continuous learning culture, improve service quality, and ensure that professional development initiatives align with the center's standards and organizational goals.

• Training Needs Analysis (TNA): Identify competency gaps and professional development needs across teaching, therapy, and operational teams through staff interviews, observations, surveys, performance reviews, and discussions with department leads. Translate findings into prioritized training needs, competency development plans, and measurable learning objectives.
• Training Research & Content Development: Identify, review, and synthesize credible learning resources, including academic journals, books, research papers, professional guidelines, and evidence-based practices relevant to special needs education, child development, behavioral support, communication, and therapeutic services. Translate research findings into accessible, practical, and applicable training content.
• Training Module & Material Development: Develop comprehensive training materials tailored to the needs of each audience. These may include training modules, PowerPoint presentations, facilitator guides, participant handbooks, worksheets, checklists, case studies, role-play scenarios, practical exercises, and pre- and post-training assessments.
• Training Resources & Logistics Preparation: Identify, organize, and prepare the concrete materials required for each training session, including printed handouts, activity sheets, demonstration tools, visual aids, learning equipment, sample teaching resources, role-play materials, and other relevant supplies. Ensure that all materials and equipment are appropriate, available, and ready before each session.
• Training Program Planning & Coordination: Develop annual or periodic training calendars based on TNA findings, staff development priorities, and organizational goals. Coordinate with management, internal subject-matter experts, department leads, and external trainers to organize training sessions, workshops, and professional development activities.
• Training Delivery & Facilitation: Independently prepare, deliver, and facilitate training sessions, workshops, onboarding programs, and professional development activities for teachers, therapists, administrative staff, and other employees. Present information clearly and confidently, use engaging teaching methods, encourage participation, facilitate discussions, answer questions, and adapt delivery approaches to different audiences and learning needs.
• Practical Demonstration & Skills Coaching: Demonstrate relevant techniques, procedures, and work practices through hands-on activities, role-play, simulations, case discussions, and guided practice. Provide constructive feedback and coaching to help participants understand the material and apply their learning in real workplace situations.
• Participant Engagement & Learning Assessment: Create a positive and engaging learning environment, monitor participants' understanding, address learning difficulties, and use appropriate assessment methods to evaluate knowledge acquisition and skill development. Adjust training approaches when necessary to improve learning outcomes.
• Training Evaluation & Effectiveness: Measure training effectiveness through pre- and post-training assessments, participant feedback, practical demonstrations, observation checklists, and follow-up evaluations. Analyze results, identify areas for improvement, and recommend adjustments to future training programs.
• Training Follow-Up & Workplace Application:** Monitor whether participants apply the knowledge and skills acquired during training in their daily work. Collaborate with team leads to identify ongoing support needs, recommend refresher training, and provide follow-up learning activities where necessary.
• Learning Documentation & Training Records:** Maintain organized and up-to-date records of training needs, training calendars, attendance, learning materials, assessment results, participant feedback, and staff development progress. Develop and maintain a digital library of training resources for future reference and continuous learning.
• Standardization & Continuous Improvement: Collaborate with management and relevant departments to develop, review, and update Standard Operating Procedures (SOPs), work guidelines, competency frameworks, and reference materials that promote consistent professional practices across education and therapy services.
• Onboarding & Professional Development: Develop and deliver structured onboarding programs for new employees and ongoing professional development pathways for existing staff. Ensure that employees understand the center's values, service standards, role-specific competencies, and expectations for professional conduct.
• Collaboration & Knowledge Sharing:** Work closely with management, teachers, therapists, and operations teams to identify emerging learning needs, share relevant research and best practices, and foster a culture of continuous learning, collaboration, and professional growth.

Requirements

Qualifications & Requirements

• Master's degree (S2) in Psychology is required.
• Strong understanding of children with special needs, including developmental differences, learning difficulties, behavioral challenges, communication needs, and individual developmental profiles.
• Good understanding of child development, developmental psychology, and evidence-based approaches to supporting children with special needs.
• Experience working with special needs schools, therapy centers, child development services, or related settings is strongly preferred.
• Strong research skills, with the ability to identify, evaluate, and synthesize credible information from academic journals, books, research papers, and professional guidelines.
• Demonstrated ability to translate psychological concepts, research findings, and professional knowledge into structured, practical, and engaging training materials.
• Proficiency in developing training modules, design presentations, facilitator guides, worksheets, case studies, practical exercises, and assessment tools.
• Confident presentation and public speaking skills, with the ability to independently deliver and facilitate training sessions for teachers, therapists, and other professionals.
• Strong facilitation skills, including explaining complex concepts clearly, leading discussions, demonstrating practical applications, managing questions, and engaging participants.
• Ability to conduct Training Needs Analysis (TNA), identify competency gaps, establish learning objectives, and develop relevant training plans.
• Ability to evaluate training effectiveness through assessments, participant feedback, observation, and follow-up activities.
• Proficiency in Microsoft Office or Google Workspace, particularly PowerPoint/Google Slides, Word/Google Docs, and Excel/Google Sheets.
• Excellent written and verbal communication skills, strong analytical thinking, attention to detail, and effective organizational skills.
• Proactive, adaptable, collaborative, and committed to continuous professional development and improving the quality of educational and therapeutic services.

Preferred Qualifications

• Experience designing and delivering professional development programs for teachers, therapists, psychologists, or other professionals working with children with special needs.
• Familiarity with evidence-based practices in special education, child development, behavioral support, communication, and therapeutic interventions.
• Experience developing competency frameworks, staff development plans, and structured training evaluation systems.
• Ability to connect psychological theory and research with practical strategies that staff can implement in their daily work.

Skills:

• Microsoft Office
• Training
• Special Needs Children
• Teamwork
• Leadership Training
• Communication Skills
• Canva Design
• Teaching
• Presentation Skills