business general manager
Job Description: General Manager ? Kelowna Location
Position: General Manager Location: Kelowna, BC Compensation: $6,000 per month base salary Monthly Sales Quota: $30,000 Performance Bonus: $1,000 for monthly sales exceeding $35,000
Position Overview
We are seeking a motivated, sales-driven, and client-focused General Manager to oversee the daily operations and growth of our Kelowna location.
The General Manager will be responsible for leading by example, delivering exceptional client experiences, training clients on the floor, driving sales, building strong client relationships, and ensuring the overall success of the location.
This is a hands-on management role combining personal training, sales development, and administrative responsibilities.
Weekly Time Allocation
Approximately 40 hours per week:
- 15 hours ? Floor Training & Client Experience
- Work directly with clients on the floor.
- Provide personal training, guidance, and support.
- Build strong client relationships and ensure client satisfaction.
- Maintain a welcoming and professional training environment.
- Lead by example in delivering exceptional client experiences.
- 20 hours ? Sales & Business Development
- Drive monthly sales and achieve revenue targets.
- Generate new business and convert prospective clients.
- Follow up with leads, inquiries, and existing clients.
- Build relationships to increase client retention and referrals.
- Promote memberships, services, and training programs.
- Monitor sales performance and proactively work toward monthly targets.
- 5 hours ? Administration & Management
- Oversee daily operations of the Kelowna location.
- Complete reporting and administrative responsibilities.
- Track sales performance and monthly targets.
- Support scheduling and operational organization.
- Maintain facility standards.
- Communicate regularly with ownership regarding performance and business needs.
Compensation & Performance Expectations
Base Compensation: $6,000 per month
The General Manager is responsible for achieving a minimum monthly sales quota of $30,000.
Monthly Performance Bonus:
- $30,000?$35,000 in monthly sales: $6,000 base compensation.
- More than $35,000 in monthly sales: Additional $1,000 bonus.
- Total monthly compensation when bonus is achieved: $7,000.
Required Qualifications
Candidates must meet the following requirements:
- Certified Personal Trainer: Must hold a recognized and current Personal Training Certification.
- Proven Sales Experience: Must have demonstrated experience in sales, lead conversion, client acquisition, and achieving sales targets.
- Strong communication and relationship-building skills.
- Confident leadership and management abilities.
- Ability to motivate clients and deliver exceptional customer service.
- Highly organized with strong time-management skills.
- Self-motivated, accountable, and results-oriented.
- Passionate about fitness, health, and helping clients achieve their goals.
Key Performance Indicators (KPIs)
The General Manager will be evaluated based on:
- Achievement of the $30,000 monthly sales target.
- Growth in monthly revenue and new client acquisition.
- Lead conversion and sales follow-up.
- Client satisfaction and retention.
- Quality and consistency of personal training.
- Organization and management of daily operations.
- Overall growth and profitability of the Kelowna location.
Overall Expectations
The General Manager is ultimately responsible for the success and growth of the Kelowna location.
This individual must take ownership of sales performance, client experience, and daily operations. They are expected to lead from the front, remain actively involved with clients, consistently generate sales, and build a thriving and profitable location.
Our ideal candidate is an experienced personal trainer who is equally passionate about fitness, sales, leadership, and business growth.
Pay: $70,000.00-$85,000.00 per year
Benefits:
- Pai