Quality Leader Vehicle Dynamics & Chassis components

Qualifications To be comfortable and successful in the role, you will need a passion for quality and a close understanding of the target group i.e. the customer. As a person in the spotlight, you will need to be communicative. You will be prepared to, in a positive way challenging other departments. You are skilled in bringing people with you, where communication, fact and energy are decisive. You are a graduate engineer with experience of managing projects. Experience of achieving customer satisfaction by product quality Experience in Quality Methods to find project risks and do statistics analyze to of fault frequency to find product improvements Experience of Vehicle Dynamics and Chassis components Excellent understanding of all aspects of bus design Proficiency in English Travelling will be required Advantages Knowledge of Volvo systems and working methods such as, Argus, KOLA, Protus, FMEA, QRAFT etc. Position Description Volvo Buses has decided to become the world No. 1 in quality and customer satisfaction! Do you want to be part of this? To achieve our goal, we are looking for people of the right caliber – people who are team players, with the added ability of acting on their own initiative.

Our mission is to make Volvo Buses customers the most satisfied customers in the industry. We at Global Technical Service are now looking for a new person as Quality Leader.

Global Technical Service is working with technical support, reviewing reported quality issues and initiating projects to resolve them. Together with the markets deciding the best way to introduce the solutions to our customers. We are working with quality to secure customer operation. We are based in Gothenburg but also have staff in all Volvo Bus Production sites Poland, India, Mexico and Brazil. We are now recruiting one Quality Leader to Gothenburg in Sweden.

Job description Quality Leader is a new position in a team of four persons. The Quality Leader is the center point of communication with the markets on the quality situation and issues at our customers. Leading regular quality meetings with the market companies Reviewing new quality issues deciding on which needs to be addressed in product quality projects Commission, scope and prioritize the quality projects (QJ’s and PMR’s) Actively search for quality issues before reported by our market companies by reviewing warranty data and other sources The Quality Leader shall have the mindset to meet and increase customer satisfaction by raising our customers’ perception of our product.

The Quality Leader will work closely with markets, product development, technical support and warranty personnel. In order to describe the present situation as well as initiate activities to improve.

The position will offer the advantages of highly varied work assignments and the opportunity to work with many different units of the Volvo Group.

The Quality Leader will be based in Gothenburg in Sweden with some travels to our market companies, factories and to our customers in our global organization.

At Volvo Buses we are actively working to establish groups that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc.

For further information, please contact Mats Linde, Director QCS Global Technical Service, +46 76 553 85 19 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. Volvo Buses, is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.