Associate Director /Director of Provider and Payer Insights, Strategy & Operations (ISO) - Global / Regional Pillar Lead

Job Description & Requirements Duties and Responsibilities  Actively contribute to the company’s vision, business and people strategy and objectives 

Support the setting and achievement of practice and global financial goals; drive delivery excellence and reputation-building for Vista Health across markets 

Translate strategic direction into tangible workstreams, partnerships and initiatives for clients in APAC and globally, with an emphasis on provider and payer impact and growth 

Engage in reputation building, thought leadership, and marketing of Vista Health  

Foster a culture of trust and excellence, maintaining high ethical standards in all engagements 

Business Development  Lead and execute business development initiatives by identifying, pursuing, and securing new opportunities with both existing and prospective clients, contributing to sustainable revenue growth and market presence  

Identify and secure client opportunities, lead generation and proposal development, and deliver against revenue goals  

Firm Building    Explore new markets and geographic regions with growth potential for Vista Health’s services 

Shape and evolve practice offerings to meet evolving client needs 

Identify opportunities for cost savings and efficiency improvements through process optimisation and automation 

Develop strategic partnerships and alliances to leverage complementary strengths and expand market reach 

Ideate and plan practice area solutions and methodology development at the global level 

Lead and contribute to the design and delivery of reports, white papers, workshops, and stakeholder forums that showcase your and our thought leadership on key topics 

Monitor global trends in strategy and operations and integrate these into our approach and strategic planning 

Development of Client Relationships and External Partnerships  Grow business with clients, build new client relationships and generate new business with key clients across hospitals/health systems, digital health, pharma and MedTech 

Provide expert advice to clients; act as a senior advisor on strategy, insights and operational transformation 

Represent Vista Health in industry forums and convenings across APAC to strengthen our presence and cross-stakeholder collaboration Financial Management 

Responsibility for the generation and achievement of agreed business targets 

Drive business development  

Conduct key competitor analysis and monitoring 

Provide enhanced financial awareness and commercial know-how 

Oversee project delivery and operational infrastructure, ensuring quality outcomes and efficient use of shared Vista Health resources 

  Domain Knowledge and Expertise  Strategic Advisory   Advise healthcare clients on strategy, growth, and transformation initiatives 

Support initiatives related to value-based care, population health, and alternative payment models 

Conduct market assessments, payer-provider partnership analyses, and competitive benchmarking 

Develop business cases, operating models, and multiyear roadmaps 

Operational & Financial Improvement   Advise on initiatives to improve care delivery efficiency, cost structures, and quality outcomes 

Lead analysis of revenue cycle, utilization management, network performance, and medical cost drivers 

Support payer initiatives such as claims optimization, care management, risk adjustment, and provider contracting 

Assist providers with service line optimization, workforce productivity, and clinical operations redesign 

Data, Analytics & Technology Enablement   Help clients to translate healthcare data into actionable insights using claims, clinical, and operational datasets 

Support implementation or optimization of health IT systems (e.g., EHRs, analytics platforms, interoperability solutions) 

Assist clients in leveraging AI, automation, and digital health solutions responsibly 

Policy, Regulation & Compliance   Monitor and interpret healthcare policies, regulatory changes, and reimbursement rules 

Assess impact of government programs and payer regulations on provider and payer strategies 

Support compliance, governance, and risk management initiatives 

Stakeholder Engagement & Change Management 

Work cross-functionally with clinicians, administrators, actuaries, IT teams, and executives 

Facilitate workshops, executive presentations, and decision-making forums 

Support change management, communication, and capability-building efforts 

  Lead Development and Delivery of Projects   Serve as a subject matter expert to the team and to clients  

Ensure consistent delivery excellence and knowledge reuse across geographies and accounts 

Engage with clients and with internal teams 

Support in the planning, organizing, and managing of resource needs 

  Talent Management & Culture   Provide coaching and performance management for team members 

Identify talent key to business growth to support the global business 

Support retention programmes specific to high-level performers 

Foster a culture of collaboration, innovation, accountability 

Invest in talent development and create opportunities for others to grow and develop 

Monitor performance and objectives 

Skills and Qualifications   8+ years of experience in healthcare consulting, payer organizations, provider systems, or health tech 

Demonstrated consulting or advisory experience with both provider and payer stakeholders, with client-facing delivery experience 

Exposure to value-based care, population health, or healthcare financial models is highly desirable 

Strong understanding of provider and payer operating models 

Working knowledge of reimbursement structures (fee-for-service, value-based, capitation, bundled payments) 

Strong analytical, problem-solving, and storytelling skills 

Ability to synthesize complex data into executive-level insights 

Excellent communication and stakeholder management skills 

Demonstrated ability to manage teams, generate revenue opportunities and lead consulting project work delivery  

Excellent leadership, accountability, client focus, technical knowledge and critical thinking skills required 

Comfortable working in a high-energy small team environment and able to work well under pressure with a proactive outlook 

Strong leadership skills with a collaborative and adaptable approach suited to a shared-resourcing model 

Excellent communication, writing and presentation skills 

Excellent interpersonal skills 

Bachelor’s (or higher) in Economics, Public Health, Pharmacy, Biomedical Science or related field; advanced degrees (MBA or equivalent) desirable 

Preferred Skills   Experience with claims, clinical, or population health data 

Familiarity with healthcare systems in APAC / SEA 

Experience supporting digital health, analytics, or AI-driven initiatives