ServiceNow Security Consultant

Role Overview

We are seeking an experienced ServiceNow Security Consultant to provide strategic, functional and technical advisory services across data protection, security, risk and compliance capabilities within the ServiceNow platform.

The role will focus on assessing customer security requirements, strengthening governance and risk controls, and advising on the effective adoption and optimisation of ServiceNow Data Encryption, Governance, Risk and Compliance (GRC), Security Vault and Security Operations (SecOps).

Key Responsibilities

• Deliver customer-facing consulting and advisory engagements focused on ServiceNow security, risk, compliance and data protection.
• Conduct customer workshops, security assessments, architecture reviews and maturity assessments.
• Advise customers on data encryption, encryption key management, data classification, sensitive-data protection and access-control requirements.
• Provide expert guidance across ServiceNow GRC, Security Vault and Security Operations (SecOps).
• Advise on Security Incident Response and Vulnerability Response capabilities.
• Assess existing security configurations, integrations, controls, workflows, governance models and operational adoption.
• Identify security gaps, compliance risks, control weaknesses and opportunities for automation and platform optimisation.
• Translate regulatory, risk and security requirements into practical ServiceNow solutions and implementation roadmaps.
• Collaborate with customer security leaders, risk and compliance teams, platform owners, architects and service delivery stakeholders.
• Produce assessment findings, control recommendations, remediation roadmaps and executive-level presentations.
• Participate in governance reviews and continuous improvement initiatives.
• Maintain up-to-date knowledge of ServiceNow security capabilities and industry best practices.

Required Skills and Experience

• Strong consulting, implementation and advisory experience across ServiceNow Security.
• Hands-on knowledge of data encryption, encryption key management, data classification and sensitive-data protection.
• Strong understanding of ServiceNow Governance, Risk and Compliance (GRC).
• Experience with policy and compliance management, risk management, controls and audit use cases.
• Strong experience with ServiceNow Security Vault and Security Operations (SecOps).
• Knowledge of Security Incident Response and Vulnerability Response.
• Ability to translate customer security, regulatory and compliance requirements into practical ServiceNow solutions.
• Experience conducting security assessments, architecture reviews and customer workshops.
• Strong stakeholder management, security architecture and executive communication skills.
• Ability to produce clear technical recommendations, remediation plans and advisory documentation.

Mandatory Certifications

• ServiceNow Certified System Administrator (CSA) – Mandatory.
• ServiceNow Certified Application Developer (CAD) – Mandatory.

Preferred Certifications

• CIS – Risk and Compliance.
• CIS – Security Incident Response.