Senior Solutions Engineer

Responsibilities Pre-Sales & Technical Enablement

Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions

Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations

Lead technical discovery sessions and contribute to solution architecture and integration planning

Support technical validation activities throughout the sales cycle

Solution Design & Delivery

Translate business requirements into scalable and maintainable technical solutions

Collaborate with Engineering and Implementation teams during onboarding and deployment phases

Provide technical guidance and troubleshooting support during key customer engagements

Customer Engagement & Advisory

Build trusted relationships with customers as a technical advisor

Help customers navigate technical challenges and identify potential risks proactively

Support strategic customer discussions and escalations when needed

Cross-Functional Collaboration

Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience

Contribute to technical documentation, enablement materials, and internal training resources

Share customer feedback to support product and process improvements

Industry & Technology Awareness

Stay informed on AI, automation, cloud technologies, and enterprise software trends

Participate in webinars, industry events, and knowledge-sharing initiatives

Help position the company as a trusted technology and solutions partner

Requirements Bachelor’s degree in Computer Science, Engineering, Business, or a related field

5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles

Experience with voice technologies, customer interaction platforms, or workflow automation solutions

Strong understanding of enterprise systems, APIs, integrations, and cloud environments

Ability to explain complex technical concepts to both technical and non-technical audiences

Native-level or highly fluent Polish and English language skills

Strong communication, presentation, and stakeholder management skills

Comfortable working in fast-paced, high-growth environments with multiple priorities

Preferred Qualifications Experience with CRM platforms or pre-sales tools

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud

Knowledge of automation workflows, APIs, or integration frameworks

Experience supporting enterprise-scale implementations and customer success initiatives

What We Offer Opportunity to join a fast-growing technology company focused on AI and automation

High-impact role working on enterprise-level solutions

Collaborative international team environment with strong cross-functional exposure

Competitive compensation and career growth opportunities

Open, supportive culture with flat hierarchies and direct collaboration across teams

Flexible hybrid working environment