Fintech Intern

About TMA Solutions: We are seeking 5 motivated interns with academic backgrounds in Finance, Banking, Financial Technology (Fintech), Investment, or related fields to join our BU4 SC team. The internship will focus on Relationship Management (RM) and Wealth Management, providing opportunities to work with technology teams developing digital solutions for banks, financial institutions, wealth advisors, and relationship managers. Selected candidates will gain practical exposure to wealth management business processes, customer relationship management, investment products, and financial advisory workflows while supporting business analysis, product research, documentation, and software testing activities. Responsibilities: A. Relationship Management (RM)

• Research and analyze relationship management processes in retail banking, priority banking, and private banking.
• Study customer onboarding, Know Your Customer (KYC), customer profiling, and relationship lifecycle management.
• Understand customer segmentation, including mass affluent, affluent, and High-Net-Worth Individuals (HNWI).
• Research customer portfolio monitoring, relationship manager workflows, and customer engagement strategies.
• Support the analysis of CRM functionalities, customer dashboards, customer interactions, and relationship management tools.
• Assist in documenting business requirements for digital solutions supporting relationship managers.

B. Wealth Management & Investment Advisory

• Research wealth management services, financial advisory processes, and investment management practices.
• Develop an understanding of financial and investment products, including equities, bonds, mutual funds, ETFs, and structured products.
• Study investment suitability assessments, risk profiling, asset allocation, and portfolio diversification.
• Support the analysis of Assets Under Management (AUM), portfolio performance, and investment reporting.
• Research financial planning, investment recommendations, and portfolio rebalancing workflows.
• Assist in preparing business process flows and functional documentation for wealth management platforms.

C. Business Analysis & Product Development Support

• Collaborate with Business Analysts and development teams to understand RM and wealth management requirements.
• Assist in preparing business process diagrams, user stories, use cases, and functional specifications.
• Support analysis of digital wealth management platforms, RM dashboards, and financial advisory applications.
• Conduct market research and competitor analysis of banking, CRM, and wealth management solutions.
• Prepare research reports, product comparisons, and presentations for internal discussions.

D. Software Testing & Business Validation

• Support functional testing of relationship management and wealth management applications.
• Assist in preparing test scenarios based on financial and banking business workflows.
• Validate customer data, portfolio information, investment calculations, and financial reporting functionality.
• Work with QA and development teams to identify issues and clarify business requirements.
• Participate in User Acceptance Testing (UAT) when required.

What we are looking for: A. Education

• Third-year, fourth-year, or final-year university students majoring in:

o Finance and Banking o Financial Technology (Fintech) o Investment and Securities o Financial Management o Economics or related disciplines

• Students from Ho Chi Minh University of Banking (HUB) and other universities offering relevant programs are encouraged to apply.

B. Banking & Relationship Management Knowledge

• Basic understanding of banking products and services.
• Familiarity with customer relationship management concepts and customer lifecycle processes.
• General knowledge of retail banking, priority banking, or private banking.
• Interest in customer profiling, financial needs analysis, and relationship management practices.
• Awareness of KYC, Anti-Money Laundering (AML), and customer data confidentiality principles is an advantage.

C. Wealth Management & Investment Knowledge

• Basic understanding of financial markets and investment products.
• Familiarity with fundamental investment concepts such as:

o Risk and return o Asset allocation and diversification o Investment portfolios o Portfolio performance o Assets Under Management (AUM)

• Interest in investment advisory, financial planning, and wealth management services.
• Understanding of investment suitability, risk profiling, or portfolio rebalancing is a plus.

D. Technical & Analytical Skills

• Strong analytical thinking and problem-solving skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to research, analyze, and document business processes.
• Basic familiarity with CRM systems, financial applications, or digital banking platforms is an advantage.
• Knowledge of SQL, Python, Power BI, or other data analysis tools is a plus.
• Basic understanding of software development, business analysis, or software testing is beneficial but not mandatory.

E. English & Soft Skills

• Good English reading and writing skills, particularly for financial and technical documentation.
• Good communication, teamwork, and presentation skills.
• Strong attention to detail, ownership, and willingness to learn.
• Ability to conduct independent research and communicate findings clearly.
• Interest in working at the intersection of financial services and technology.

What you will gain:

• Real-World Fintech Experience: Gain exposure to technology solutions supporting relationship managers, wealth advisors, banks, and financial institutions.
• Financial Domain Development: Develop practical knowledge of customer relationship management, investment products, financial advisory workflows, and wealth management operations.
• Professional Mentorship: Receive guidance from experienced Business Analysts, software engineers, and financial domain specialists.
• Business Analysis Experience: Build practical skills in business process analysis, requirements documentation, and functional testing.
• Technical Exposure: Learn how financial business requirements are translated into digital banking and wealth management applications.
• Professional Environment: Work with cross-functional teams in a professional software development environment.
• Career Development: Potential consideration for future full-time positions based on performance and business needs.
• University Internship Support: Internship evaluation and documentation support based on applicable company policies.

Working Location: TMA Building, Quang Trung Software City, Trung My Tay Ward, Ho Chi Minh City

Skills: Teamwork, Public Speaking, Microsoft Office, Administration, Microsoft Word, Microsoft Excel, Banking, Customer Service, Investment Banking, Communication