restaurant supervisor

About the company

Superbaba is a Quick-Service Middle Eastern restaurant where almost everything is made in-house. We're looking for a Supervisor who wants to lead from the line, not from an office.

How we're different: We don't have office-based managers. Our Supervisors work on the floor every shift, cooking, prepping, baking, and jumping on the counter alongside the team. The kitchen is the engine of our restaurant, so every Supervisor starts by training as a kitchen employee first. Once you know the food inside out, we train you to lead the people making it.

Your tasks

What you'll do

• Work shifts on the line, prep, bread, and counter, and step in wherever the team needs a hand
• Run daily checks: walk-in organization and FIFO, back-ups, prep priorities, dining room, drinks, breaks, and dishes
• Coach and train new team members to our standards of quality, consistency, and communication
• Handle customer questions and issues calmly and fairly
• Help with prep lists, putting away orders, and keeping the kitchen stocked
• Open or close the restaurant, and handle the small fixes that come up (a blocked sprayer, a tripped hood vent)
• Give feedback in the moment, kindly, and help resolve the occasional team conflict

Requirements

What we're looking for

• 2+ years of kitchen experience in a busy restaurant
• Some experience training or leading others, formal or not
• Calm under pressure, especially during a rush
• You'd rather coach than micromanage, and you hold everyone to the same standard
• Open to learning our way of doing things, even if you've done it differently before
• Available for opening, closing, and weekend shifts
• Able to lift up to [50] lbs and stand for a full shift
• FoodSafe Level 1 (or willing to get it); Serving It Right and First Aid are a bonus

• Restaurant: 2 years (required)

Language

• English (required)

Licence/Certification

• Food Safety Certification (preferred)
• Serving It Right (preferred)

What we offer

Full-time · $20-23 per hour + tips · Health benefits after probation

What we offer

• Competitive hourly wage plus tips
• Health benefits after 6-months
• A structured 3-4 month training program with regular check-ins
• Schedules posted about a month ahead, with your days off together where possible
• Closed on all stat holidays
• Staff meals, and a team that actually likes working together

Pay: $20.00-$23.00 per hour

• Dental care
• Discounted or free food
• Extended health care
• Store discount

How to apply

How to apply Apply here on Indeed, please include a cover letter describing yourself and your experience. Shortlisted candidates will have a short in-person interview, followed by a paid 1-2 hours practical interview on site.

Other

Restaurant Supervisor (Working Supervisor) ? Superbaba, Mount Pleasant

Expected hours: 40.0 per week

Work Location: In person