human resources coordinator

Your tasks

POSITION SUMMARY The Human Resources Coordinator is the first point of contact for employees seeking support with workplace questions and concerns. This role provides approachable, timely, and confidential assistance while supporting recruitment, onboarding, benefits administration, employee relations, and day-to-day HR operations.

Working closely with the Human Resources Director, the Coordinator helps employees understand company policies and programs, maintains accurate employee records, and supports a consistent and positive employee experience across office, shop, and site operations.

Employee Support and Communication

• Serve as the first point of contact for employee questions about policies, benefits, vacation, leaves, attendance, and other employment matters.
• Listen to employee concerns, gather relevant information, and provide guidance within the scope of the role.
• Recognize and promptly escalate sensitive or complex matters to the Human Resources Director, including harassment allegations, accommodation requests, and concerns requiring investigation.
• Follow up on employee inquiries and coordinate with payroll, supervisors, and other departments to resolve issues.
• Explain HR information clearly and respectfully, adapting communication to employees with different language and literacy needs.

Recruitment and Selection

• Support recruitment activities, including preparing job postings, reviewing applications, conducting initial phone screens, and coordinating interviews.
• Maintain applicant records and communicate with candidates throughout the hiring process.
• Coordinate reference checks and other applicable pre-employment requirements.
• Prepare offer letters and employment documentation for review and approval.
• Support hiring managers with recruitment administration and the employee requisition process.

Onboarding and Employee Changes

• Coordinate onboarding activities so new employees have the information, documentation, and support needed to begin work.
• Conduct HR orientation covering company policies, benefits, employee programs, and workplace expectations.
• Coordinate with payroll, IT, Health and Safety, and hiring managers to prepare for new hires.
• Track onboarding completion and follow up with new employees and supervisors during the introductory period.
• Prepare approved documentation for changes to positions, compensation, reporting relationships, and employment status.
• Support offboarding administration, including documentation, exit interviews, and coordination with relevant departments.
• Work with Health and Safety, hiring managers, and other departments to identify and implement improvements that streamline onboarding and training for new employees and those delivering the training.

Benefits and HR Administration

• Administer employee benefit and group retirement plan enrolments, changes, and terminations in accordance with plan requirements.
• Explain enrolment requirements and direct employees to the appropriate provider for coverage or claims questions.
• Monitor eligibility dates and follow up on outstanding forms.
• Maintain accurate employee information in HR systems and personnel files.
• Prepare employment confirmation letters and other routine HR correspondence.
• Coordinate approved employee information changes with payroll and maintain supporting records.

Employee Relations and Attendance

• Support the Human Resources Director with employee relations matters through factual documentation, information gathering, and follow-up.
• Assist with attendance tracking and identify patterns or concerns for review.
• Coordinate documentation for leaves of absence, return-to-work arrangements, and workplace accommodations under the direction of the Human Resources Director.
• Assist with preparing disciplinary documentation and tracking agreed actions.
• Handle employee information with discretion and share it only with those who require