Admin And Operations Officer

Position Title: Admin & Operations Officer Employment Type: Full Time Salary AED: up to 10,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE

About the Client: A newly established professional cleaning services company delivering high-quality residential and commercial cleaning solutions across the UAE, catering to businesses and properties of all sizes.

Job Description:

• Manage the day-to-day cleaning operations, including staff scheduling, cleaner deployment, client bookings, job assignments, attendance, replacements, and last-minute operational changes.
• Coordinate directly with cleaning teams, drivers/supervisors, and customers to ensure staff arrive on time, services are completed properly, and operational issues are resolved quickly.
• Handle the administrative side of operations, including quotations, service confirmations, timesheets, invoices, client records, reports, documentation, and follow-ups.
• Monitor cleaning materials, equipment, uniforms, and other operational requirements while supporting management with manpower planning, service quality, customer complaints, and daily operations reporting.
• Minimum 5 years of combined administration and operations experience preferably within a cleaning company.
• Must have hands-on experience in staff scheduling, manpower deployment, client coordination, and daily service operations
• Strong communication, problem-solving, and multitasking skills, with the ability to handle customers, field staff, schedule changes, complaints, and urgent operational issues independently.
• Proficient in MS Office/Excel, email, WhatsApp/business communication, reporting, and administrative documentation, with a practical and hands-on approach to work.