Transport Administration Officer

Location: Watford Hours: Full Time, 37.5 hours per week Salary: Competitive We are seeking an experienced and organised Transport Administration Officer to support the effective delivery of a busy passenger transport operation. This role is ideal for someone who thrives in a dynamic environment and is committed to ensuring operational excellence in transport management. Day-to-day of the role: Transport Operations: Coordinate daily operations, ensuring safe and efficient service. Act as a point of contact for service users and providers, resolving operational issues and maintaining high service standards. Transport Administration & Reporting: Manage transport schedules, maintain accurate records, and produce reports to support operational decisions. Transport Provider Management: Serve as the primary contact for transport providers, ensuring service delivery meets agreed standards. Fleet Administration: Oversee vehicle bookings, maintenance, and compliance, ensuring all documentation is up-to-date and audit-ready. Compliance & Record Management: Maintain compliance records, support audits, and ensure operations align with legal requirements. Financial Administration: Handle transport-related invoicing and budget monitoring. Stakeholder Communication: Maintain effective communication with all stakeholders, ensuring timely updates and responses to service issues. Team Support: Provide guidance and support to the Transport Administration Coordinator, promoting effective teamwork. Required Skills & Qualifications: Essential Experience: Experience in transport, logistics, or fleet administration, with a strong focus on operational and compliance record-keeping. Desirable Experience: Experience in route planning, transport supplier management, or fleet compliance. Skills & Competencies: Excellent communication, strong organisational skills, proficiency in Microsoft Office, particularly Excel and Outlook, and the ability to work effectively under pressure. Benefits: A rewarding role in a busy operational environment. Opportunities for professional development and growth. Supportive team dynamics. The chance to significantly impact a critical transport service.