Dormitory Supervisor

Key Responsibilities

• Oversee the daily operations and administration of the dormitory.
• Manage residents' check-in and check-out procedures, including registration, room allocation and issuance of dormitory items.
• Maintain accurate records of residents' particulars, room occupancy and daily operational activities.
• Ensure residents comply with dormitory rules, regulations and house guidelines.
• Attend to residents' enquiries, feedback and complaints, and escalate matters where necessary.

• Conduct regular inspections of dormitory rooms and common areas to ensure cleanliness, safety and proper upkeep.
• Identify and report maintenance defects, safety hazards, cleanliness issues and other operational concerns.
• Coordinate with security, housekeeping, maintenance personnel, contractors and other service providers on daily operational matters.
• Monitor housekeeping, sanitation, waste management, pest control and general environmental hygiene.

• Maintain accurate inspection records, incident reports, checklists and other operational documentation.
• Report operational issues, irregularities and incidents to Management promptly.

• Perform daily cleaning of floors, restrooms, shower areas, tables and common areas.
• Collect and dispose of rubbish and replenish cleaning supplies when necessary.
• Carry out periodic deep cleaning in accordance with hygiene and safety standards.
• Perform other cleaning and housekeeping duties as assigned by Management.