Service Center Admin (Alex)

Service Coordination: Schedule Appointments: Coordinate and schedule service appointments, ensuring optimal technician deployment.

Follow-Up: Ensure follow-up with customers to confirm service completion and satisfaction.

Work Orders: Process and manage service requests and work orders, ensuring accuracy and timely execution.

Technician Support: Assign tasks to technicians, manage their schedules, and provide necessary support for efficient service delivery.

Inventory Management: Monitor and the inventory of parts and tools, ensuring availability and order supplies as needed.

Administrative Duties: Documentation: Maintain accurate records of service requests, repairs, and customer interactions.

Reporting: Prepare regular reports on service performance, customer feedback, and inventory levels for management review.

Compliance: Ensure all activities comply with company policies, safety regulations, and industry standards.

Bachelor's degree.

3 - 5 years of experience in administrative roles, preferably in the home appliances or service industry.

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.