Executive Office Manager – Chairman & CEO Office

Purpose Support the Chairman and Group CEO in managing priorities, governance, and communication across BIC. The core purpose of this role is to drive execution — following up on commitments across department heads, tracking initiatives to closure, and keeping the executive office running smoothly. Key Responsibilities Executive Office Management

• Manage the Chairman's and CEO's calendars
• Coordinate meetings and travel arrangements
• Prepare executive correspondence
• Maintain strict confidentiality at all times

Governance & Meeting Support

• Prepare agendas and briefing materials
• Attend selected meetings and issue minutes
• Keep a live log of actions and decisions
• Follow up on outstanding items until they are closed

Execution Follow-Up (the core of this role)

• Track ongoing initiatives (e.g. digital transformation, call center rollout, Lyve platform, new

development launch, office relocation) against agreed timelines

• Collect status updates from department heads
• Flag delays and issues directly to the CEO and Chairman

Reporting

• Prepare regular executive dashboards
• Prepare monthly reports for the Chairman and CEO
• Pull together materials for board presentations

Communication

• Act as the main point of contact between the Chairman, CEO and department heads
• Coordinate internal announcements
• Make sure open items get closed, not just raised

Administration

• Document control and executive filing
• Office logistics and executive events

Qualifications

• Bachelor's degree
• At least 15 years supporting Chairman/CEO/VP-level executives
• Real estate or hospitality background is a plus • Fluent English and Arabic
• Strong Excel, PowerPoint and Word skills
• Excellent judgment, discretion, and follow-through
• Comfortable following up with department heads without being asked twice

Note on Scope This is not a traditional Personal Assistant role. Calendar and travel management is a small part of the job — the main value is following up on execution across the Group. Candidates should be assessed on this ability, not just on administrative skills.