Content Operations Analyst

Accountabilities: As a Content Operations Analyst, you will manage day-to-day content operations, ensuring content is accurately prepared, reviewed, delivered, and maintained while supporting live operational workflows. You will be responsible for maintaining quality standards, providing first-line operational support, and improving workflow efficiency through AI-assisted tools and best practices.

Manage assigned content operations tasks from intake through completion while ensuring quality, accuracy, and timely delivery.

Prepare content packages, reports, and client deliverables using internal tools and documented workflows.

Perform quality assurance checks on generated content, applications, and digital experiences.

Maintain content records, operational documentation, and recurring workflow tasks.

Deliver client-ready reports, links, and status updates with accuracy and professionalism.

Provide first-line support during scheduled shifts by investigating content and operational issues, gathering evidence, and escalating when appropriate.

Monitor live content during sports events and perform operational checks to ensure reliable delivery.

Utilize AI-powered tools to streamline content validation, documentation, comparison, and repetitive operational processes while verifying output quality.

Produce clear handover documentation to ensure seamless collaboration across shifts.

Contribute to continuous improvement by identifying recurring issues and recommending workflow enhancements.

Requirements:

The ideal candidate is highly organized, detail-oriented, and comfortable working independently in a fast-paced, shift-based environment. You should possess strong analytical skills, excellent judgment, and the ability to balance speed with accuracy while embracing AI-assisted workflows.

Ability to independently manage operational workflows and prioritize multiple tasks.

Strong attention to detail with excellent quality assurance and verification skills.

Experience using AI tools to improve productivity while validating generated outputs.

Excellent written communication skills with the ability to document work clearly and concisely.

Strong problem-solving skills and sound decision-making within defined operational processes.

Ability to recognize issues, gather supporting evidence, and escalate effectively when required.

Comfortable working rotating shifts, including evenings, weekends, and live event coverage.

Interest in sports, media, SaaS, publishing, or digital content operations.

Preferred qualifications include:

Experience in content operations, publishing, digital production, application support, product support, media operations, or content QA.

Familiarity with CMS platforms, Airtable, Linear, Zendesk, Slack, spreadsheets, dashboards, browser developer tools, or workflow automation platforms.

Experience supporting sports content, digital media, generated content, reporting, or client-facing operational processes.

Benefits:

Fully remote contractor opportunity.

Compensation of up to $20,000 USD per year .

Flexible remote work environment.

Opportunity to work with a rapidly growing SaaS product trusted by leading global brands.

Access to modern hardware, AI tools, and cutting-edge technology stacks.

Exposure to innovative AI-driven workflows and operational processes.

Collaborative international team environment.

Professional growth opportunities within a high-growth technology company.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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