Saturday Receptionist

Saturday Receptionist

Saturday Receptionist (with Holiday Cover)

Location: Taunton

Hours: Every Saturday: 9:00am - 5:00pm

Salary: £12.85 per hour

Lead. Inspire. Grow. Make a Difference Every Day.

At Home Instead, we believe that making a difference starts with the very first conversation. We are looking for a warm, professional, and organised individual to join our team as a Saturday Receptionist. This is a fantastic opportunity for someone who enjoys supporting others, takes pride in delivering exceptional customer service, and wants to be part of a company dedicated to improving the lives of older people in our community. Home Instead Taunton is an award-winning home care provider, proudly recognised as the Best Social Care Company.

What We Offer You:

• Holiday pay, pension scheme and wellbeing support scheme
• Ongoing learning and clear progression routes
• Refer a Friend Scheme
• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more
• Stay informed and engaged with our monthly company newsletter
• Take advantage of convenient on-site free parking

Job Description

As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.

Key Tasks

• Answering telephone and email enquiries professionally and efficiently
• Welcoming visitors and ensuring a positive first impression of Home Instead
• Providing administrative support to the office team
• Maintaining accurate records and documentation
• Supporting recruitment, training, and care operations with general administration tasks
• Assisting with office coordination and scheduling activities where required
• Providing additional cover during annual leave and planned staff absences

Ideal Candidate

• Friendly, approachable, and confident communicating with people from all backgrounds
• Highly organised with excellent attention to detail
• Proficient in Microsoft Office and general IT systems
• Able to work independently and manage your workload effectively
• Reliable, flexible, and willing to provide additional holiday cover when needed
• Passionate about delivering excellent customer service
• Willing to complete an Enhanced DBS
• Previous reception, administration, or customer service experience would be beneficial.

If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.

Additional Information

What happens next?

• As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours
• We will arrange an interview with you
• If you're successful, you can be working with us ASAP

Congratulations! You'll then be part of our fantastic care team here at Home Instead Apply now to start your care journey with us