Operations Manager

Hire Manila is recruiting an Operations Manager on behalf of a growing Filipino functional beverage company that is expanding its retail and e-commerce distribution.

You’ll manage retail purchase orders from receipt through delivery, coordinate production with third-party manufacturers, and keep inventory and online orders moving. This is a hands-on, senior individual contributor role with room to grow into broader leadership as the business expands. You’ll have the autonomy to run daily operations and will help pick, pack, and dispatch online orders when needed.

What you’ll do

• Manage retail purchase orders and deliveries. Verify quantities, deadlines, and documentation, coordinate deliveries to retailer distribution centers, and resolve discrepancies between purchase orders, invoices, and received stock.
• Coordinate production with manufacturers and suppliers. Confirm production schedules, quantities, and packaging requirements, follow up on delays, and arrange pickup of finished goods.
• Keep inventory accurate across retail and e-commerce. Track stock movement, conduct physical counts, reconcile discrepancies, and manage stock allocation and replenishment.
• Run daily e-commerce fulfillment. Manage orders across Shopify, TikTok Shop, and other platforms, coordinate courier pickups, handle returns and failed deliveries, and help prepare orders for dispatch.
• Improve day-to-day operations. Maintain purchase order and inventory trackers, document standard procedures, and prepare regular reports for management.

• At least 4 years of experience in operations, supply chain, logistics, or retail distribution.
• Hands-on experience independently managing purchase orders, inventory, and delivery coordination.
• Experience working directly with third-party manufacturers, suppliers, and logistics providers.
• Strong Excel or Google Sheets skills and practical knowledge of inventory reconciliation, stock allocation, and replenishment.
• The ability to manage competing deadlines, communicate with external partners, and resolve day-to-day operational issues independently.

Preferred experience

• Direct experience processing retail purchase orders and coordinating distribution center deliveries for major Philippine retailers such as Watsons, SM, or Robinsons is strongly preferred.
• Experience in FMCG, food and beverage, beauty, wellness, or other consumer goods, ideally with a growing brand or SME.
• Familiarity with Shopify, TikTok Shop Seller Center, or similar e-commerce platforms.

What success looks like in your first 90 days

• You’ll independently manage routine retail orders, production follow-ups, and daily e-commerce fulfillment. You’ll also establish a reliable inventory tracker and improve workflows to reduce order and delivery errors.

To apply, submit your résumé and include a brief example of a retail purchase order you personally managed through delivery.